Voice Process Executive

1 day ago

Chennai, Tamil Nadu, India Freelancer Vinothini Shakina Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Summary:

We are hiring freshers for BPO roles in domestic and international customer support. Join our team to handle customer queries via phone, chat, or email with full training provided.

Job Title: Customer Support Executive / Associate BPO

Location: Chennai

Job Type: Full-time

About the Role:

We are looking for enthusiastic and customer-focused individuals to join our BPO team. This is an excellent opportunity for freshers to start their career in customer service, supporting either domestic or international clients through phone, chat, or email.

Responsibilities:

  • Handle inbound and outbound customer calls or chats.

  • Assist customers with queries, complaints, and service-related issues.

  • Provide accurate product and service information.

  • Maintain customer records and update databases.

  • Meet service quality and performance standards.

  • Ensure a positive customer experience at every interaction.

Requirements:

Qualification: 10+2 / Graduate (any stream).

Good communication skills:

  • Domestic process proficiency in [local language] and basic English.

  • International process strong English (verbal & written).

  • Basic computer and typing skills.

  • Willingness to work in rotational shifts (including night shifts for international process).

  • Freshers are welcome; training will be provided.

Benefits:

  • Fixed salary with performance-based incentives.

  • Paid training and ongoing support.

  • Career growth and promotion opportunities.

  • Transport facility for night shifts (if applicable).

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