Murex Technical Support Consultant

6 days ago


Bengaluru, Karnataka, India Luxoft Full time ₹ 1,04,000 - ₹ 13,08,780 per year

Project Description:

  • This role supports the Murex platform by ensuring system availability, incident resolution, and production stability. You will work closely with technology teams to maintain a resilient environment for trading and risk management systems.

Responsibilities:

  • Monitor and support Murex applications to ensure availability and performance.
  • Troubleshoot and resolve production incidents within SLA timelines.
  • Perform log analysis, root-cause identification, and provide permanent fixes.
  • Coordinate with infrastructure, DBA, and network teams for environment-related issues.
  • Support system upgrades, patching, and performance tuning activities.

Mandatory Skills Description:

  • 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.
  • At least 2 years of direct experience with Murex.
  • Strong analytical and troubleshooting skills.
  • Good communication and coordination abilities.

Nice-to-Have Skills Description:

  • Knowledge of ITIL processes (incident, problem, and change management).
  • Experience with automation or scripting for production support.
  • Exposure to financial products and trading systems.


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