Client Relations Manager

2 days ago

Remote, India fce7100e-8d38-4f74-a0a5-fb143072e9fc Full time ₹ 2,40,000 - ₹ 4,20,000 per year

Role and Responsibilities

  • Serve as the primary point of contact for assigned clients.
  • Build and nurture strong, lasting relationships through regular communication and engagement.
  • Coordinate with internal teams to manage project timelines and client feedback.
  • Resolve client issues efficiently and effectively while maintaining a positive client experience.
  • Identify upselling or cross-selling opportunities within existing accounts.
  • Use Customer Relationship Management (CRM) tools to log all client interactions, segment leads, and manage communications.
  • Escalate unresolved concerns and collaborate with internal departments to deliver effective solutions.
  • Ensure timely and consistent follow-ups through email, SMS, or phone.
  • Demonstrate strong verbal and written communication skills in all interactions.
  • Lead client onboarding processes, ensuring a smooth and informative experience.
  • Develop client retention strategies focused on relationship-building and service excellence.
  • Handle inbound and outbound phone calls with clients and prospects in a professional, courteous manner.
  • Act as a liaison between clients and internal departments to resolve challenges efficiently.
  • Document all customer activities, appointment requests, and customer interactions with real estate professionals in our CRM software.

Requirements

  • Completion of a graduation (degree in Marketing is ideal).
  • 1 to 2 Years of experience in Client relations and coordination.
  • Experience within the real estate industry would be an asset.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Previous experience working with CRM tools preferred.
  • Excellent communicator in English (and speaking Hindi is good to have).

Work Timing & Location

Work Timing : 06:00 pm to 03:00 am IST (Canadian Shift)

Job Location – Remote/InfoPark, Koratty, Thrissur, Kerala

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Application Question(s):

  • What's your current CTC?
  • Are you willing to work in a Night Shift? (06:00 pm to 3:00 am IST)
  • How many years of experience do you have?
  • Do you speak English?
  • Are you ok with the budget of 25K to 37K Per Month?

Work Location: Remote

  • Client Relations

    4 days ago

    Remote, India Airful Full time

    We are looking for a friendly and service-oriented Client Relations Manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. Client Relations Managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement...

  • Client Relations

    4 days ago

    Remote, India Artivatic’s AI- Native SaaS Solutions Full time

    **About Artivatic**: Artivatic is a global risk & decision-making platform that automates human decisions in insurance & healthcare to provide efficiency, transparency, risk assessment, personalization and digitization in entire lifecycle of operations. The platform uses deep machine learning and proprietary algorithms to offer insurance & healthcare...

  • Client Manager

    6 days ago

    Remote, India Zigsaw Full time ₹ 4,20,000 - ₹ 8,40,000 per year

     is looking for 'Manager, Client Experience' with 1-2 years of industry experience in Media Sales. You will deliver a delightful experience to clients at every touch-point. Precisely understand client and campaign briefs to offer sellable media plans. Coordinate with the Branded Content unit throughout ideation and execution. Collaborate between...

  • Client Acquisition Manager

    1 week ago

    Remote, India DETECH SOLUTIONS Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job description for a Client Acquisition Manager with more than 5 years of experience in Detech Solutions:Job Title: Client Acquisition ManagerIndustry: Detech SolutionsExperience: 5+ yearsJob Type:Full-timeAbout Us:leading Detech Solutions provider seeking an experienced Client Acquisition Manager to drive business growth. We're looking for a strategic...

  • Client Support Manager

    7 days ago

    Remote, India Maple Tech Space Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Posted On: 24 Sep, 2025 | Exp: 10 Oct 2025Roles and Responsibilities: Prepare offers for property purchases and coordinate the signing process, ensuring accuracy and timely delivery to all parties involved. Create and manage listing agreements and upload the accurate listings on internal platforms for sales or lease for sellers/Landlords. Prepare...

  • Client Servicing Manager

    2 weeks ago

    Remote, India One Impression Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About One ImpressionOne Impression is the #1 creator and influencer marketing platform, connecting 3M+ trusted creators with leading brands globally. We are revolutionizing how brands and creators collaborate through a transparent, tech-enabled platform that drives efficiency, speed, and measurable impact.We work with leading brands across FMCG, Beauty, D2C,...

  • Client Executive

    1 week ago

    Remote, India QwikFilings Full time

    Responsibilities and Duties of Client Executive: - This is a client facing work and employee should have good communication skills, English and Hindi. - Manage client company works - Handle gst filings - ROC filings - ITR filings - PF / ESIC filings - TDS Filings - Audit and Compliance - Make Client DSC - All client related works - Report to Management...

  • Client Facing

    1 week ago

    Remote, India CALLEASEAI Full time ₹ 600 - ₹ 72,000 per year

    Job description:Job description:Job Title: Client Facing - Software Product Consultant RolePreferred Gender: Female Candidates PreferredType: Hourly / Part-Time / FreelanceLocation: RemoteJob Overview:We are looking for a confident and engaging Software Product Consultant who can confidently manage meetings with international clients and Business Development...

  • Client Servicing

    6 days ago

    Remote, India Konzept Interaktif Full time

    **About Us** Konzept Interaktif is a dynamic marketing agency seeking a talented and versatile Brand Manager to join our team. We are looking for a proactive professional who can excel in client relationships and drive our social media strategy. **Job Overview** **Key Responsibilities** - Serve as the primary point of contact for client accounts, ensuring...

  • Client Recruiter Intern

    6 days ago

    Remote, India Falcon Minds Consulting Pvt Ltd Full time

    We are seeking a dynamic Client-Focused Recruitment Specialist to join our team. As a Recruitment Specialist intern, you will play a pivotal role in connecting our clients with the right job opportunities by utilizing various channels effectively. **Selected intern's day-to-day responsibilities include**: 1. Onboard clients smoothly, manage inquiries, and...