Senior Sales Executive

5 days ago

Ashok Vihar Delhi Delhi, India USP Polymers LLP Full time ₹ 1,68,000 - ₹ 3,60,000 per year

About USP Polymers LLP

USP Polymers LLP is a leading wholesaler, trader, and supplier of thermoplastic elastomers, TPO compounds, silicone masterbatches, thermoplastic vulcanates, impact modifiers, etc. Founded in 2017, we focus on delivering high-quality polymer raw materials, technical support, competitive pricing, and timely service.

Role Summary

The Sales Executive will be responsible for driving sales growth within assigned territory or client segments, developing and maintaining customer relationships, understanding customer needs (technical & commercial), and acting as a bridge between clients and internal teams (technical, logistics, supply chain) to ensure customer satisfaction and order fulfilment.

Key Responsibilities

  • Identify potential customers (OEMs, moulders, polymer users, etc.), distributors, and prospects in the polymer / elastomer / plastics additive sectors.
  • Generate leads via cold calling, networking, referrals, trade shows, industry events.
  • Conduct client visits, product presentations, and demonstrations where required — explain technical properties, application benefits, and pricing.
  • Understand customers' technical requirements: material properties, processing (e.g. injection moulding, extrusion), performance criteria.
  • Provide quotes, negotiate prices, terms, and delivery schedules in alignment with company policies.
  • Follow up on sales orders: ensure coordination with inventory, logistics, production/supplier side to deliver on time.
  • Achieve or exceed monthly, quarterly, annual sales targets / KPIs.
  • Maintain accurate records of sales activity: customer database, sales reports, forecasts, pipelines.
  • Share market / competitor intelligence: prices, new products, trends, customer feedback.
  • Work closely with technical support / application engineering teams to resolve post-sales issues / complaints.
  • Ensure after-sales service / customer follow-up to retain business and build long-term partnerships.

Skills & Qualifications

  • Bachelor's degree (ideally in Chemistry, Polymer Science, Plastics Engineering, Business / Commerce or equivalent).
  • Prior experience (1-3 years or more) in B2B sales, especially in polymers, additives, plastics raw materials, or related industrial chemicals.
  • Good technical knowledge of polymers / thermoplastic elastomers, and processing methods (e.g. injection moulding, extrusion) is a plus.
  • Strong communication skills (verbal and written); ability to articulate technical and commercial terms clearly.
  • Negotiation skills, customer‐centric approach.
  • Ability to travel within assigned territory / to customer locations.
  • Self-motivated, goal oriented; ability to work independently as well as in coordination with internal teams.
  • Proficiency with MS Office (Excel, PowerPoint); experience with CRM tools is a plus.

Key Performance Indicators (KPIs)

  • Sales revenue achieved vs target.
  • Number of new customers / orders won.
  • Customer retention / repeat orders.
  • Order fulfilment rate (on time delivery, minimal complaints).
  • Contribution margin or profitability (if applicable).
  • Timeliness and accuracy of sales reporting / forecasting.

Compensation & Benefits

  • Base salary + performance-based incentives / commission.
  • Travel allowances.
  • Opportunities for training (technical/product).
  • Other benefits as per company policy.

Job Type: Full-time

Pay: ₹14, ₹30,000.38 per month

Work Location: In person

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