Business Analyst

Who We Are – MassMutual India

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We're people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.

Job Description

Key Responsibilities:

Requirements Gathering and Analysis: Collaborate with stakeholders to gather and document detailed requirements and translate them into functional and technical specifications. Process Analysis: Analyze current business processes and identify opportunities for improvement using SAP Ariba, Concur, and BTP. Solution Design: Design and configure SAP Ariba, Concur, and BTP solutions to meet business requirements, ensuring seamless integration and optimal workflows. Implementation and Testing: Work with technical teams to implement solutions, conduct testing, and ensure successful deployment. Training and Support: Develop training materials, provide end-user support, and ensure a smooth transition to new solutions. Documentation and Reporting: Maintain accurate documentation, generate reports, and provide insights to stakeholders on solution performance and benefits.

Required Skills and Experience

SAP Ariba: Experience with SAP Ariba procurement, invoicing, and contract management modules. Concur: Experience with Concur travel, expense, and invoice management modules. BTP: Knowledge of SAP Business Technology Platform (BTP) and its integration with SAP Ariba and Concur. Business Analysis: Proven experience in business analysis, process improvement, and solution implementation. Communication: Excellent communication, interpersonal, and stakeholder management skills. Technical Skills: Familiarity with APIs, data integration, and workflow automation. Problem-Solving: Strong analytical and problem-solving skills, with the ability to think critically and creatively.

Nice to Have

SAP Certification: Certification in SAP Ariba, Concur or BTP is a plus. Agile Methodologies: Familiarity with agile development methodologies and project management tools.

Qualifications:

Bachelor's degree in information technology, Business Administration, or a related field. Minimum of 5 years of experience as a Business Systems Analyst or similar role. Strong expertise in SAP Ariba, SAP Concur, and SAP Business Technology Platform (BTP). Proficiency in SAP Integration Suite, SAP Extension Suite, and SAP Analytics Cloud. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment.

Why Join Us?

We've been around since 1851. During our history, we've learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work certified and India's Best Workplaces in BFSI Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today