Business Analyst

2 weeks ago

Hyderabad, Telangana, India Idexcel Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Dear Candidates,

Greetings for the Day

We are Hiring for a
Business Analyst - CRM & Marketing
role for
Hyderabad
Location,

Please find below attached Job description and details,

Job Description :

Designation: Business Analyst - CRM & Marketing

Client : IDEXCEL Technologies, Full Time Position

Experience: 5+ Years

Notice Period: immediate to 15 Days

Work Mode: Work From Office( 5 Days in a week)

Interview Mode: ( 2 Levels) 1 St Level will be online, 2 nd Level will be F2F.

Work Location: Hyderabad

Business Analyst - CRM & Marketing

Job Summary

Business Analyst/ Product Owner– CRM and Marketing Systems

Position Overview

We are seeking a highly motivated and experienced Business Analyst/Product Owner to join our dynamic team. This individual will play a pivotal role in designing, developing, and launching a robust CRM system that integrates seamlessly with our deposit account opening, personal and commercial loan origination systems (LOS), and lightweight marketing platform. The ideal candidate will have hands-on experience with leading CRM platforms like Salesforce, HubSpot, or similar, and possess a strong ability to bridge technical requirements with business objectives.

Key Responsibilities

· Collaborate with stakeholders to define the requirements, scope, and goals for the CRM system within our LOS ecosystem.

· Analyze business processes, identify gaps, and propose solutions to enhance customer relationship management and marketing workflows.

· Design user-friendly interfaces and workflows for the CRM system, ensuring seamless integration with deposit account opening, LOS, and marketing platforms.

· Create detailed documentation, including functional specifications, user stories, and process flows.

· Conduct competitive analysis of CRM solutions (e.g., Salesforce, HubSpot) to incorporate industry best practices and innovative features.

· Work closely with developers, UX/UI designers, and quality assurance teams to ensure accurate implementation of requirements.

· Lead user acceptance testing (UAT) and support change management efforts during CRM deployment.

· Provide training and support to end-users to maximize adoption and utilization of the CRM system.

· Monitor and measure CRM performance post-launch, leveraging insights to recommend enhancements.

Qualifications

· Bachelor's degree in business administration, Information Systems, or a related field.

· 3+ years of experience as a Business Analyst or Product Analyst, with a focus on CRM systems (e.g., Salesforce, HubSpot, Zoho CRM).

· Proven track record of designing and implementing CRM systems or enhancements in a commercial lending, deposit account opening, or financial services environment.

· Strong understanding of CRM functionalities, including lead management, customer segmentation, marketing automation, and reporting.

· Familiarity with commercial loan origination systems (LOS) and marketing platforms is a strong plus.

· Excellent analytical and problem-solving skills with the ability to translate business needs into technical requirements.

· Proficiency in tools like JIRA, Confluence, and wireframing tools (e.g., Figma, Balsamiq).

· Exceptional communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.

· Agile/Scrum experience is preferred.

Note : Kindly share your Updated CV only If Job Description matches your skill

  • Business Analyst

    2 weeks ago

    Hyderabad, Telangana, India Sysa Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Description : Seeking a detail-oriented and analytical Business Analyst to join our dynamic team in the Fintech domain. The ideal candidate will act as a bridge between business and technology, gathering and analyzing data, defining requirements, and providing actionable insights to support digital financial products and platforms. Key...

  • Business Analyst

    6 days ago

    Hyderabad, Telangana, India Birlasoft Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Windchill Business Analyst We are looking for skilled professionals in PTC Windchill for below role: Job Role: Windchill Business Analyst Experience:10-14 years Location: Hyderabad Immediate joiners are preferred. Interested candidates, please send your resume.

  • Business Analyst

    2 weeks ago

    Hyderabad, Telangana, India Dhruvsoft Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & ResponsibilitiesWork and manage CRM and ERP Projects as Business Analyst / Functional ConsultantPrepare project documents like process flow, BRD, FRD, Test scenarios etcHelp in testing of the applicationsTrain the userProject coordinationWork on Declarative Customization, Administration, Business analysisWork on projects as senior business analyst...

  • Business Analyst

    6 days ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobThe Business Analyst plays a crucial role in enhancing the efficiency of business operations, ensuring the successful progression of projects, and the seamless operationalization of business processes. The role includes facilitating clear communication and alignment between stakeholders through workshops and strong relationship management. By...

  • Business Analyst

    2 weeks ago

    Hyderabad, Telangana, India Idexcel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear Candidate,Greetings for the Day We are Hiring for a Business Analyst with Commercial Real Estate Experience for Hyderabad Location, Please find below attached Job Description.Job Description :Designation: Business Analyst - CRE & ConstructionClient : IDEXCEL Technologies, Full Time PositionExperience: 3+ YearsNotice Period: immediate to 15 DaysWork...

  • Business Analyst

    4 weeks ago

    Hyderabad, Telangana, India Data Unveil Full time

    About Us: At Data Unveil, we are committed to delivering the best for our clients—primarily leading pharmaceutical companies.Leveraging the latest technologies and tools, we aggregate and analyze specialty healthcare data from various trusted partners.Our goal is to provide clear, hassle-free business insights that empower our clients to sharpen their...

  • Business Analyst

    2 weeks ago

    Hyderabad, Telangana, India Algoleap Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SUMMARY Job Title: Product/Business AnalystLocation: HyderabadAbout the Role:We are seeking a detail-oriented and data-driven Product Analyst to support the development and optimization of our product, which integrates with CRM systems (e.g., Salesforce), finance tools (e.g., ERP, accounting software), and labor allocation modules. You will play a key role...

  • Business Analyst

    1 week ago

    Hyderabad, Telangana, India Codeprism Technologies Private Limited Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Criteria:Project Role: Business AnalystWork Experience: 1 to 5 years of experience.Work location: Mindspace, HyderabadMode: Work from office(5 days) 9:30 AM-6:30 PMJob Description:We are seeking a motivated and analytical Business Analyst to join our team. In this role, you will gather and document business requirements, analyze workflows, and run SCRUM...

  • Business Analyst

    17 hours ago

    Hyderabad, Telangana, India Talentboon Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Information Systems (IS) Analyst AcademicsLocation: HyderabadExperience: 6+ Years (Minimum 3 years recent experience as a Business Analyst/Systems Analyst)About the Role: We are seeking an experienced Information Systems (IS) Analyst Academics to support our university's Academics department. The ideal candidate will ensure our Student Information...

  • Business Analyst

    1 week ago

    Hyderabad, Telangana, India Talent Worx Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for a motivated and analytical Business Analyst to join our team. In this critical role, you will be responsible for understanding business needs, gathering and documenting requirements, and collaborating with stakeholders to implement effective solutions. Your insights will help shape the direction of our clients' projects, ensuring quality...