Site Reliability Engineer

1 week ago

Bengaluru, Karnataka, India WOW Softech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Title: SRE Lead (Engineering & Reliability)

Job Summary:

We are seeking an experienced and dynamic Site Reliability Engineering (SRE) Lead to

oversee the reliability, scalability, and performance of our critical systems. As an SRE Lead,

you will play a pivotal role in establishing and implementing SRE practices, leading a team

of engineers, and driving automation, monitoring, and incident response strategies. This

position combines software engineering and systems engineering expertise to build and

maintain high-performing, reliable systems.

Experience: 7+ years

Key Responsibilities:

Reliability & Performance:

  • Lead efforts to maintain high availability and reliability of critical services.
  • Define and monitor SLIs, SLOs, and SLAs to ensure business requirements are met.
  • Proactively identify and resolve performance bottlenecks and system inefficiencies.

Incident Management & Response:

  • Establish and improve incident management processes and on-call rotations.
  • Lead incident response and root cause analysis for high-priority outages.
  • Drive post-incident reviews and ensure actionable insights are implemented.

Automation & Tooling:

  • Develop and implement automated solutions to reduce manual operational tasks.
  • Enhance system observability through metrics, logging, and distributed tracing tools

(e.g., Prometheus, Grafana, Elastic APM).

  • Optimize CI/CD pipelines for seamless deployments.

Collaboration:

  • Partner with software engineering teams to improve the reliability of applications and

infrastructure.

  • Work closely with product/ engineering teams to design scalable and robust systems.
  • Ensure seamless integration of monitoring and alerting systems across teams.

Leadership & Team Building:

  • Manage, mentor, and grow a team of SREs.
  • Promote SRE best practices and foster a culture of reliability and performance across

the organization.

Drive performance reviews, skills development, and career progression for team

members.

Capacity Planning & Cost Optimization:


• Perform capacity planning and implement autoscaling solutions to handle traffic

spikes.


• Optimize infrastructure and cloud costs while maintaining reliability and

performance.

Skills &cQualifications:

Required Skills:


• Technical Expertise:

  • Experience with cloud platforms (AWS / Azure / GCP) and Kubernetes.
  • Hands-on knowledge of infrastructure-as-code tools like Terraform /Helm/

Ansible.

  • Proficiency in Java
  • Expertise in distributed systems, databases, and load balancing.


• Monitoring & Observability:

  • Proficient with tools like Prometheus, Grafana,, Elastic APM, or New relic.
  • Understanding of metrics-driven approaches for system monitoring and

alerting.


• Automation & CI/CD:

  • Hands-on experience with CI/CD pipelines (e.g., Jenkins, Azure Pipelines

etc).

  • Skilled in automation frameworks and tools for infrastructure and application

deployments.


• Incident Management:

  • Proven track record in handling incidents, post-mortems, and implementing

solutions to prevent recurrence.

Leadership & Communication Skills:


• Strong people management and leadership skills with the ability to inspire and

motivate teams.


• Excellent problem-solving and decision-making skills.


• Clear and concise communication, with the ability to translate technical concepts for

non-technical stakeholders.

Preferred Qualifications:


• Experience with database optimization, Kafka, or other messaging systems.


• Knowledge of autoscaling techniques


• Previous experience in an SRE, DevOps, or infrastructure engineering leadership role.


• Understanding of compliance and security best practices in distributed systems.

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