
Site Reliability Engineer
1 day ago
We seek a Site Reliability Engineer, working in the Product Reliability Engineering function who will:
- Perform day-to-day site reliability engineering functions including maintenance and incident resolution for all debit applications, products, and services including debit, prepaid, and risk lines of business.
- Perform ongoing/proactive analysis of various debit authorization, API, and UI-based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
- Work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades, enhancements, and deployments.
- Work closely with service partners such as product development and engineering teams to seamlessly implement innovative solutions to improve the reliability, scalability, and efficiency.
- Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
- Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
- Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among DPS PRE and DPS Global Operations peers.
- Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
- Work with the observability team to design and implement modern Visa observability solutions such as anomaly detection, operations intelligent platform (OIP), and fault isolation tool (FIT) across all DPS products.
- Participate in the on-call roster to support business including off-hours.
- Self-motivated and have excellent interpersonal and communication skills.
This is a hybrid position. Expectation of days in the office will be confirmed by your hiring manager.
Locations - Job Location: Bangalore, INDIA
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