Site Reliability Engineer

1 day ago

Bengaluru, Karnataka, India Visa Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Description

We seek a Site Reliability Engineer, working in the Product Reliability Engineering function who will:

  • Perform day-to-day site reliability engineering functions including maintenance and incident resolution for all debit applications, products, and services including debit, prepaid, and risk lines of business.
  • Perform ongoing/proactive analysis of various debit authorization, API, and UI-based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
  • Work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades, enhancements, and deployments.
  • Work closely with service partners such as product development and engineering teams to seamlessly implement innovative solutions to improve the reliability, scalability, and efficiency.
  • Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
  • Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
  • Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among DPS PRE and DPS Global Operations peers.
  • Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
  • Work with the observability team to design and implement modern Visa observability solutions such as anomaly detection, operations intelligent platform (OIP), and fault isolation tool (FIT) across all DPS products.
  • Participate in the on-call roster to support business including off-hours.
  • Self-motivated and have excellent interpersonal and communication skills.

This is a hybrid position. Expectation of days in the office will be confirmed by your hiring manager.

Locations - Job Location: Bangalore, INDIA

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