Platform Engineer

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits: 

- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role: 

Platform Engineer (Network Observability Engineer) in Network Observability will be responsible for Administering and Leading the DTCC Network Infrastructure Monitoring tools. This role will partner with the Network Observability Engineering team to ensure that ensure monitoring and instrumentation are properly configured in all critical locations of the Network. The role will work closely with DTCC Network Operations and Network Engineering teams to understand troubleshooting challenges and translate the challenges into action plans using Topology analysis and visualization using a suite of tools at DTCC.

Your Primary Responsibilities: 

- Data collection:  Gather information from network devices like routers, switches, firewalls, servers, and endpoints. This data includes network traffic, log files, SNMP MIB file maintenance and device statistics.
- Data analysis:  Use advanced analytics to process and analyze the data to identify patterns, anomalies, and trends.
- Documentation:  Create documentation, schematics, templates and presentations for operational use, management and collaborators.Ensure Disaster Recover Steps and High Availability principles are maintained at all times.
- Troubleshooting:  Use the data to identify root causes of issues and fix complex connectivity issues.
- Visualization:  Create custom dashboards and visual representations to gain insights from the data.
- Collaboration:  with Engineering and Operations teams to ensure end to end support for design, implementation, and operations. Solutions should support end to end success.
- Improving User Experiences:  Observability engineers identify areas for improvement in user experiences by analyzing telemetry data, optimizing performance, and reducing bottlenecks

Qualifications: 

- Minimum of 4 years of related experience
- Bachelor's degree preferred or equivalent experience

Talents Needed for Success: 

- Fosters a culture where integrity and transparency are encouraged.
- Stays ahead of on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
- Invests effort to individually coach others.
- Builds collaborative teams across the organization.
- Communicates openly keeping everyone across the organization informed.

Specific Skills & Technologies 

- Participate in Network Engineering System Design and Implementation Projects to ensure observability principles are applied to every project. Provide insights and guidance on telemetry requirements, instrumentation strategies, and best practices to ensure observability is built into the system from the ground up.
- Partner with Observability Engineers to develop dashboards and routines to constantly provide an overview of the health of the DTCC network ensuring business readiness at all times.
- Solid understanding in technologies likeSplunk, NetBrain, OpenText tools suite, SolarWinds, Event Management Tools, syslog, Network Analysis Tools, Gigamon Packet Directors, SNMP, and Packet Capture tools.
- Advance knowledge of networking monitoring protocols, such asSNMP v3, netflow, etc.
- Extensive experience managing an NPM/APM tool like NNMi, SolarWinds, etc is required.
- Ability to supervise and analyze performance of Network systems using a diverse set of Network Capabilities and a variety of tools.
- Strong Network Troubleshooting skills in a Network Campus & Data Center environment.
- Ability to help solve sophisticated challenges using modern Network Monitoring, Observability, alerting, reporting, dashboarding technologies.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.