Transformation Functional Lead

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Key accountabilities and decision ownership:

• Requirement Gathering: Collaborate with stakeholders to understand and document their needs and objectives. Ensure comprehensive understanding of business requirements.
• Functional Specifications: Translate business requirements into detailed functional specifications to guide the development team.
• Project Oversight: Provide leadership in the design, development, and implementation phases of a project. Ensure projects are delivered on time and within scope.
• Quality Assurance: Review and validate deliverables to ensure they meet functional specifications and business requirements. Conduct thorough testing and provide feedback for improvement.
• Develop and maintain a detailed program work plan. Including identifying and agreeing on dependencies, milestones and key deliverables
• Provide change management and risk and issue management across the projects, including escalation of risks and issues;
• Produce progress reports and supporting information
• Senior Stakeholder management to align targets and roadmap and support delivery, maintain clear and effective communication with stakeholders throughout the project lifecycle.
• Assessing budget requirements of the initiatives planned , as a part of the GPO roadmap, define business cases and deliver business benefits
• Realise cross functional exchange and standardisation in line with process landscape and management
• Work closely with technical leads, developers, and other team members to ensure cohesive and effective project execution.

• Core competencies, knowledge and experience:

• Excellent working knowledge of project/programme management methodologies and techniques.

• Strong project & change management skills; capability to structure and deliver in complex and volatile environments
• Strong expertise in Finance operating models and E2E operating processes
• Strong IT/digitisation knowledge and deep understanding of the diverse opportunities around data and technology
• Ability to work in fast-paced, matrixed environments with multiple priorities
• Very strong cooperation, coordination, communication and presentation skills
• Proven ability and experience in dealing with and influencing multiple stakeholders on senior level

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills

Apply now, and we'll be in touch