Reservations Executive

2 days ago


India Staymaster Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job DescriptionAs a Reservations Executive, you will play a crucial role in expanding Staymaster's revenue. Your primary responsibility will be to identify, collect, and close guest leads who are looking to experience Staymaster properties in Goa. This is an on site role based out of Staymaster HQ in Sangolda, Goa.Key DeliverablesReceive and log enquiries for short term accommodation

Ensure conversion of the enquiry into a qualified booking

Apprise the guest on the minutest of details of a property Give the guest and idea of their entire stay with a key focus on guest experience

Work in sync with the operations & hospitality team to manage schedule/calendar

Be in touch with the operations & hospitality team to ensure deliverables promised to the guest

Manage enquiries offline and online channels

Follow set processes to ensure a complete bookingRequirementsA relevant experience of 2 years

Mind blowing communication skills

Super efficient with MS Excel and WordPrior experience on Airbnb, MMT, is a plus

Experience with a channel manager is plus

Should have an eye for detail and always a warm HelloComfortable working across various shift timings

Ability to thrive under high pressure targets is preferred.Key CompetenciesResults-driven with a passion for achieving targets and KPIs.Excellent problem-solving skills and adaptability.Strong attention to detail and organizational skills.Why Join Staymaster?Opportunity to work with a dynamic and growing team in the vacation rental industry.Competitive salary with performance-based incentives.Professional development and growth opportunities.


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