Reservation Executive
4 weeks ago
POSITION SUMMARYOversee accuracy of room blocks reservations and group market codes Communicate company values and or culture to new employees Review and implement new Reservations procedures Process all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain guarantee special rate and cancellation policies to callers Accommodate and document special requests Answer questions about property facilities services and room accommodations Follow sales techniques to maximize revenue Input and access data in reservation system Respond to any challenges found for accommodating rooming requests Set-up proper billing accounts according to Accounting policies Troubleshoot resolve and document guest issues and concerns or escalate refer to appropriate individual Assist management in training scheduling counseling and motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONSEducation High school diploma or G E D equivalent Related Work Experience At least 2 years of related work experience Supervisory Experience At least 1 year of supervisory experience License or Certification NoneMarriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law About the Team At Renaissance Hotels we believe in helping our guests experience the DNA of the neighborhoods they are visiting Our guests come to discover and uncover the unexpected to dive into a new culture or simply to make the most of a free evening They see business travel as an adventure because they see all travel as an adventure Where others may settle for the usual our guests see a chance to bring home a great story And so do we We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests If this sounds like you we invite you to discover career opportunities with Renaissance Hotels In joining Renaissance Hotels you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you
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Reservations Executive
1 week ago
Dehradun, India Hyatt Regency Full timeJob Description Organization- Hyatt Regency Dehradun Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Reservations executive is responsible to assist the Assistant Manager...
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Reservations Executive
2 weeks ago
Dehradun, India Destination Hotels Full timeJob Description Summary You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Reservations executive is responsible to assist the Assistant Manager Reservationsin managing the Reservations Department...
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Reservations Executive
2 weeks ago
Bengaluru, India JadeCaps Full timeJob Description Company Description JadeCaps is reimagining the future of short-term rentals in India and Southeast Asia through an AI-first property management and monetization platform. By integrating dynamic pricing, calendar sync, AI chatbots, and owner dashboards, JadeCaps empowers homeowners to maximize their earning potential while delivering...
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Reservations Executive
2 weeks ago
Kolkata, India Bari Kothi Heritage Hotel Full timeJob Description Role Summary We are seeking a dynamic and customer-focused Reservation Sales Executive to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences. Key Responsibilities - Manage room reservations, group bookings, and event...
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Reservation Executive
4 weeks ago
India Marriott Full timePOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes Communicate company values and or culture to new employees Review and implement new Reservations procedures Process all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine appropriate room type ...
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Reservations Executive
2 weeks ago
Mumbai, India The Hosteller Full timeJob Description Job brief: The Hosteller, a chain of backpacker hostels with 60+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience Indias rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of the fastest-growing hostel chains in India that...
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Reservations Executive
4 days ago
India Staymaster Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob DescriptionAs a Reservations Executive, you will play a crucial role in expanding Staymaster's revenue. Your primary responsibility will be to identify, collect, and close guest leads who are looking to experience Staymaster properties in Goa. This is an on site role based out of Staymaster HQ in Sangolda, Goa.Key DeliverablesReceive and log enquiries...
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Madurai, India Forex Global Services Full timeJob Description We have a passion for exploring new markets, creating an extensive network of hotels, wide linkage of domestic and international airlines, and providing top quality services to our thousands of clients. Our team is committed to delivering quality service and ensuring heightened levels of consumer value. Role Description This is a full-time...
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India IHG Hotels & Resorts Full timeTravel is a journey We help make it a joy Starting with a warm inviting welcome for all guests whether traveling on business or for fun enjoying a quick night or relaxing for the week We thrive on making our guests stays brighter helping them create memories that will last a lifetime Irresistible smiles are our specialty We should know we ve been...
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(Only 24h Left) Assistant Reservation Manager
2 weeks ago
India IHG Hotels & Resorts Full timeAs Assistant Reservation Manager I will assume full responsibility for the efficient operation in the following Supervise and direct Reservations hosts in their day-to-day responsibilities Ensure Reservations hosts checklist is completed daily and other assigned tasks Assign Reservations hosts to respond promptly to incoming correspondence Assist and...
