Post order executive

2 days ago

Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Company Overview

Gamut HR Solutions is dedicated to connecting job seekers with the right opportunities, offering personalized career solutions. Based in Hyderabad, this small-scale company with 2-10 employees is committed to providing tailored HR solutions, ensuring a perfect fit for both employers and employees. For more information, visit Gamut HR Solutions.

Job Overview

We are seeking a Mid-Level Post Order Executive to join our team at Gamut HR Solutions in Hyderabad. This full-time role involves coordinating post-order processes, ensuring efficient order management, and maintaining high customer satisfaction. The ideal candidate will be skilled in logistics coordination, ERP systems, and problem-solving.

Qualifications and Skills

  • Experience in logistics coordination with a strong understanding of supply chain processes (Mandatory skill).
  • Proficiency in ERP systems, ensuring accurate data entry and inventory updates (Mandatory skill).
  • Excellent problem-solving abilities to handle order discrepancies and client issues effectively (Mandatory skill).
  • Competence in order processing, including documentation and compliance with company standards.
  • Strong customer communication skills to maintain client relationships and address inquiries promptly.
  • Ability to manage inventory efficiently, ensuring stock levels meet customer demands.
  • Attention to detail for accurate order tracking and reporting.
  • Capability to work well under pressure, meeting deadlines in a fast-paced environment.

Roles and Responsibilities

  • Coordinate with logistics and supply chain teams to streamline post-order processes.
  • Utilize ERP systems to manage and track all order-related activities efficiently.
  • Address and resolve any order-related issues to ensure customer satisfaction is maintained.
  • Communicate effectively with customers, providing timely updates on order status and delivery timelines.
  • Oversee inventory levels, ensuring adequate stock is available for upcoming orders.
  • Work closely with the sales team to understand customer requirements and expectations.
  • Generate and analyze reports related to order fulfillment and process improvements.
  • Ensure compliance with company policies and industry regulations in all post-order activities.

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