Navi - Senior Product Design Manager

About Navi

Navi is one of the fastest-growing financial services companies in India, providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

About the team

The Product Design team at Navi creates clear, intuitive experiences that put users first. We work end-to-end across research, interaction, and visual design to shape products that are simple, fast, and purposeful. Our approach is deeply data-driven, combining user insights and product analytics to continuously refine and improve the user experience.

About the job

Navi is seeking a Senior Design Manager to lead and scale our growing design team. This is a critical leadership role for someone who is not just an expert in design but an expert in building a team that is "ruthless" in its approach to problem-solving. Your core responsibility will be to lead a team of talented designers who are experts in taste, data, and problem-solving, and who act as a force for alignment across the company. You will be instrumental in fostering a culture of relentless pursuit of excellence and pushing for an incredibly high bar for what we ship. You will be responsible for the overall success and strategy of the design function, from defining the "why" to ensuring a high-quality outcome. The ideal candidate has a strong backbone to take a stand for what is right for the customer and the company, but also has a humble heart to listen and learn.

Key Responsibilities
Strategic Design Leadership

• Partner with senior leadership (Product, Engineering, Business) to define the design vision and strategy for all charters, aligning with company goals and product principles.
• Champion a customer-first mindset, ensuring the team starts with the customer's pain and obsesses over making their lives better.
• Drive a culture of ruthless prioritization, ensuring the team is focused on doing fewer things, but better.

Team Leadership and Management

• Recruit, mentor, and lead a high-performing team of product designers, fostering their growth and helping them do their best work.
• Conduct performance reviews, set career goals, and create a clear path for professional development for the team.
• Instill the core Navi principles of end-to-end ownership and accountability.

Design Process and Excellence

• Maintain and elevate an incredibly high bar for design quality, simplicity, and taste across all products.
• Oversee the design process, ensuring it is data-informed and focused on clear outcomes.
• Establish and evangelize best practices, design patterns, and standards across the organization.

Must Haves

• 7+ years of experience in product design, with a minimum of 2-3 years in a formal management or leadership role.
• A proven track record of hiring, mentoring, and leading high-performing design teams in a fast-paced, agile environment.
• A strategic portfolio that demonstrates how your leadership and design vision drove significant business impact and customer value.
• Deep domain expertise in fintech or a related industry.
• Expertise in user-centered design principles and methodologies.
• Exceptional communication and stakeholder management skills, with the ability to influence and build consensus at a senior leadership level.

What is awaiting you at Navi

Unyielding Perseverance, Boundless Passion, Unwavering Commitment

• You will embody the essence of perseverance and passion, pushing boundaries and redefining what's possible.

Relentless Pursuit of Unmatched Excellence

• At Navi, we don't just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value.

Unbreakable Resilience and Agility

• Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth.
• As a Navi_ite, you'll turn every challenge into an opportunity with your unparalleled resilience and adaptability.

Key team members

Sachin Bansal - Chairman and CEO

Ankit Agarwal - Chief Financial Officer

Jay Modi - Design Group Manager

Vaibhav Rastogi - Head of Product

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