Client Support Executive

3 days ago

Pune, Maharashtra, India Sekel Tech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Call and coordinate with clients/dealers to gain access to GMB profiles and credentials.

Build and maintain strong relationships through regular communication and engagement.

Conduct periodic calls to gather feedback, resolve issues, and ensure product satisfaction.

Train clients/dealers on product features, GMB usage, and best practices.

Provide proactive support on product performance and digital presence.

Manage and respond to client escalations in a timely, professional manner.

Collaborate with internal teams to ensure smooth resolution of client issues.

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