Team Leader Operations-International
2 weeks ago
We are looking for a skilled Team Leader Operations / International with 3 to 8 years of experience to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, located in the BPO / Call Centre industry.
Roles and Responsibility
- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Lead and motivate a team of professionals to achieve exceptional results.
- Analyze performance metrics and provide feedback to enhance team performance.
- Collaborate with cross-functional teams to achieve business objectives.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience as a Team Leader or similar role in a fast-paced environment.
- Strong leadership and management skills with the ability to inspire and motivate teams.
- Excellent communication and interpersonal skills to build strong relationships.
- Ability to analyze data and make informed decisions to drive business growth.
- Experience in managing international operations is highly desirable.
- Strong problem-solving skills to resolve complex issues.
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