Director - Process Excellence (US Healthcare)

1 day ago


Mumbai, Maharashtra, India IKS HEALTH Full time

Role Summary:

We are looking for a hands-on, execution-focused Process Excellence leader who will drive end-to-end process improvement, standardization, and operational efficiency. The Director Process Excellence will partner with Operations, Product, Technology and Client Teams to build scalable, tech-enabled processes that enhance productivity, quality, cost efficiency and client experience.

Key Responsibilities:

  1. Process Excellence & Standardization

  2. Hands-on Transformation Execution

  3. Quality, Performance & Efficiency Improvement

  4. Tech-Enabled Process Re-Engineering

  5. Support Client Onboarding & Stabilization

  6. Change Management & Stakeholder Engagement

Qualifications & Experience:

  • 10-14 years of total experience, with at least 5+ years in process excellence/continuous improvement roles.
  • Experience in Healthcare Operations (preferably US Healthcare) Coding/Scribing/RCM/Clinical Ops.
  • Proven record of executing transformation projects personally not only governing or consulting.
  • Strong exposure to Lean/Six Sigma tools (certification preferred but not mandatory)
  • Ability to deep-dive into data, form hypotheses, test solutions and drive measurable impact.


  • Mumbai, Maharashtra, India 2coms Full time

    SUMMARYJob Title: Healthcare Voice Process Executive Location: Mumbai & PuneExperience: 0 3 YearsShift: US ShiftEmployment Type: Full - timeJob Description: We are hiring Healthcare Voice Process Executives with 1 3 years of experience to manage inbound and outbound calls for US healthcare processes. Candidates should have strong communication skills and...


  • Navi Mumbai, Maharashtra, India Access Healthcare Full time

    Access Healthcare is hiring AR EXP (Payer Side)for US Healthcare Industry Please apply or refer your friends or acquaintances for the AR international voice processExcellent English Communication Skills Required; Candidates must speak English without any grammatical errors.Must be ready to work in Night shiftExperience Any freshers or Candidates with 1 to 3...


  • Navi Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a dynamic and results-driven US Healthcare Recruiter to join our growing team. In this role, you will be responsible for sourcing, screening, and placing qualified healthcare professionals across various specialties and locations within the US healthcare system.Key Responsibilities:Source and recruit qualified healthcare...

  • Us Healthcare

    2 weeks ago


    Navi Mumbai, Maharashtra, India Paradise Recruitment Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    HSC/Graduate with a minimum of 6 months or above of voice based customer service experience mandatory Hiring for US Healthcare Voice process -Thane Location - Work from office Rounds : HR-Amcat- OpsQuality: C2 Required Candidate profileAmcat needs to be done before operations round (SVAR score - 65 required) Shifts: 24*7 rotational shifts (strictly follow...


  • Mumbai, Maharashtra, India Emma of Torre Full time

    I'm helpingAmbe Healthcare Staffingfind a top candidate to join their teamfull-timefor the role ofUS Healthcare Recruiter.You will build impactful healthcare careers, driving growth and real change.Compensation:INR 20K/monthLocation:Shah & Nahar Industrial Estate, Upper Worli, Worli, Mumbai, Maharashtra, IndiaMission of Ambe Healthcare Staffing:"Ambe has...


  • Navi Mumbai, Maharashtra, India IKS HEALTH Full time

    Role & responsibilities:Drive implementations of Coding solutions across the enterprise for both new and existing customers.Lead all core change management, tech and compliance enablement activities to operationalize the Coding solutions.Ensure the client departments, specialty HODs, provider and practice leaders are comfortable with the new service till...

  • US Healthcare

    3 days ago


    Navi Mumbai, Maharashtra, India INFINX Full time

    Designation/ Role: Process Associate/ Sr Process AssociateDepartment: Accounts ReceivableWork Timing: Night ShiftQualifications: Minimum HSC/10+2 Equivalent (Any Graduate Preferred)Skills:A successful candidate must have proficient knowledge/capabilities in the following areas:Claims management and/or customer service experience desired.Bachelors degree...


  • Mumbai, Maharashtra, India Career Guideline Full time US$ 1,50,000 - US$ 5,00,000 per year

    Hiring for US HealthcareLocation - Mumbai (Thane, Andheri)Interview Mode : Walk inWork Mode :WFOShift : US Night shiftYears of exp : yrsQualification : Any GraduateNotice Period : Immediate, 15 daysCTC - Up to 5lpaSkills :RCM, Ar Caller/Revenue cycle management /Physician Billing/ Denial Management/Payment posting/Eligibility Verification/Medical...


  • Mumbai, Maharashtra, India ALIQAN Technologies Full time

    Customer Service Representative US Healthcare (Remote | Mumbai) Location: Mumbai (Night Shift) | Work Mode: Remote Job Type: Full-time | Permanent About the RoleWe are hiring a friendly, detail-oriented Customer Service Representative to support patients, doctors, pharmacies, and clinical teams in the US Healthcare domain. You will ensure smooth...


  • Mumbai, Maharashtra, India Skyscraper Consulting Full time

    Hiring for leading KPO for US Healthcare Semi-voice processGraduate with 3 years International VOICE experience ( Insurance advantage)US shift Sat-Sun OFFPackage- up-to 10 LPA + 7K + Night shiftHybridLocation- Vikroli