Online Reputation Management Executive

7 days ago

Mumbai, Maharashtra, India WhizCrow Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Location:

MIDC, Andheri East, Mumbai

Employment Type:

Full-Time (contract)

Work Schedule:

5 Days a Week (Rotational Offs)

Process Timings:

Rotational shifts
, including night shifts

Remuneration -

As per industry standards and capabilities

Only apply if you can join immediately, & Only Mumbai Candidates

About Us

WhizCrow is a global
Brand Authority Management

agency. We help businesses establish a powerful digital presence, manage their reputation, and drive customer engagement through strategic marketing solutions. Our expertise spans multiple industries, providing innovative, result-driven strategies that ensure brands maintain their credibility and visibility in a competitive digital landscape.

About the Role

We are looking for an
experienced ORM Executive

to join our team. You will be responsible for handling
customer inquiries and troubleshooting technical issues

via email and chat. with a strong ability to diagnose and resolve technical concerns while maintaining a high level of professionalism.

This role requires
excellent written English skills

, attention to detail, and the ability to
communicate effectively with global customers

. Also, if interest in sports

Key Responsibilities

  • Respond promptly to
    customer inquiries via email and chat

.
- Diagnose and
resolve technical issues

related to ISP, Telecom services, or similar industries.
- Provide
clear, step-by-step troubleshooting assistance

to customers.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with internal teams to escalate and resolve complex technical concerns.
- Ensure high-quality customer support while
meeting SLAs for response and resolution time

.
- Offer
multilingual support

, if applicable, to enhance customer experience.

Requirements

  • Minimum 0
    - 2

years of experience

in
email and chat-based customer support

.
- A graduate is a must
- Prior experience in
technical troubleshooting

(preferably in ISP, Telecom, or similar fields).
- Excellent English communication skills

(written & comprehension).
- Strong problem-solving skills and ability to
multitask in a fast-paced environment

.
- Customer-centric approach with an
emphasis on empathy and efficiency

.

Why Join WhizCrow?

  • Work with a
    leading Brand Authority Management agency

with a
global presence

.
- Opportunities for
career growth and skill development

.
- Competitive salary and performance-based incentives.
- A
collaborative and dynamic work environment

.
- Exposure to international clients and
multilingual customer engagement opportunities

.
- Health Insurance Cover

To Apply:

Send your resume to with the subject line
" ORM Executive Application – [Your Name]"

.

  • Online Reputation Management

    18 hours ago

    Mumbai, Maharashtra, India Wachstum Consultants Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are hiring for both Freshers & Experienced candidates for ''ORM Executive'' with a Leading Online Reputation Management company in Andheri east (MIDC)-Freshers & Experienced Both can apply-Ctc - upto 3.6Lpa-Location - Andheri east - MIDC-WFO

  • Online Reputation Management Executive

    1 week ago

    Mumbai, Maharashtra, India Whizcrow Technologies Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:* Manage online reputation through social listening & crisis management* Monitor media & social channels with Brandwatch & Sprout SocialHealth insurance

  • Freshers & Experienced (upto 3lpa) Online Reputation Management

    6 days ago

    Navi Mumbai, Maharashtra, India Wachstum Consultants Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    We are hiring for both Freshers & Experienced candidates for ''ORM Executive'' with a leading Online Reputation Management company in Andheri east ( MIDC ). -Freshers & Experienced Both can apply-Ctc - upto 3Lpa-Location - Andheri east - MIDC-WFO Required Candidate profile-Excellent Communication skills for freshers & experienced-Ready to work in shifts (...

  • Online Reputation Management Executive

    1 week ago

    Mumbai, Maharashtra, India WhizCrow Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Work Schedule:5 Days a Week (Rotational Offs)Process Timings: Rotational Shifts, including night shiftShift:9-Hour Shift (Including 1-Hour Break)Location:MIDC Andheri East, MumbaiOnly apply if you are interested and can join immediately.About WhizCrowWhizCrow is a globalBrand Authority Managementagency with operations inIndia, UAE, and the US. We help...

  • Online Reputation Management Executive

    7 days ago

    Mumbai, Maharashtra, India Mosaic Wellness Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesWho We Are:Mosaic Wellness is building digital first, health brands for elective health concerns. Man Matters, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair loss, beard growth, fitness and nutrition concerns by offering personalized treatment plans and access to expert...

  • Online Reputation Management

    2 weeks ago

    Mumbai, Maharashtra, India Mosaic Wellness Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Who We Are:Mosaic Wellness is building digital first, health brands for elective health concerns.Man Matters, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair loss, beard growth, fitness and nutrition concerns by offering personalized treatment plans and access to expert doctors and health...

  • Online Marketing Executive

    1 week ago

    Mumbai, Maharashtra, India Shrenzo Careers Pvt Ltd Full time ₹ 24,00,000 - ₹ 42,00,000 per year

    · Develop and implement integrated marketing roadmaps aligned with business objectives, focusing on B2B lead generation· Manage & optimize e-commerce platforms, digital marketing campaigns to drive traffic, engagement & sales· Create and executive B2B focused marketing initiatives such as account based marketing, product launches and content strategies to...

  • orm executive

    20 hours ago

    Mumbai, Maharashtra, India Goldmine Advertising Full time ₹ 2,40,00,000 - ₹ 4,80,00,000 per year

    Company DescriptionGoldmine Advertising, with over two decades of experience, is one of India's leading advertising agencies. Headquartered in Mumbai with various branches across major cities, we offer 360-degree advertising and media solutions. Our team of over 150 motivated professionals caters to a diverse range of clients from both public and corporate...

  • Accounts Executive And Manager

    6 days ago

    Navi Mumbai, Maharashtra, India Team Management Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    TMS is hiring Accounts Executives & Senior Accountants (2–8 yrs) in Mumbai (Mulund, Andheri) & Navi Mumbai (Juinagar). Roles cover accounting, GST/TDS, MIS & audits. Growth opportunities with reputed companies.

  • Public Relations Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Veritas Reputation PR Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    AboutVeritas Reputation PR is a specialist public relations agency offering services for corporate reputation management, media relations, issues and crisis communications. Currently we are one of the leading firms offering services to companies / institutions in the BFSI & Fintech sector as well as Corporates.Our solutions include creative and innovative PR...