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Assistant Manager
2 weeks ago
Primary Responsibilities:
- Lead a team of certified coders. Maintains staff by orienting and training employees; maintains a safe, secure, and legal work environment
- Performance Management - Timeliness, Quality and Productivity metrics
- Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
- Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
- Drive employee engagement and retention activities by sharing companys vision and goals, empowering employees on tasks as per their skill set, providing regular feedback etc.
Required Qualifications:
- Graduate in any discipline
- Certified coder from AAP/AHIMA
- 2+ years of experience as Team leader or Assistant Manager
- Experience in handling a team of minimum 15
- Experience from medical coding background only
- Experience in performance management, coaching, supervision, quality management, results driven, foster teamwork, handles pressure, giving feedback
- Proven ability to use Microsoft Office Products (Excel, PowerPoint etc.)
- Proven ability to operate basic office equipment (copier and facsimile machine)
