SAP SD/HANA Support Consultant

2 days ago

Ahmedabad, Gujarat, India Bosontech IT Services Private Limited Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Description

  • Experienced SAP SD HANA Support Consultant with strong functional expertise in Sales and Distribution processes and deep understanding of SAP S/4HANA functionalities.
  • candidate will be responsible for providing AMS (Application Management Support), resolving incidents, implementing small enhancements, and ensuring system stability for business-critical sales operations.
  • Provide AMS support for SAP SD modules, ensuring smooth daily business operations.
  • Analyze and resolve issues related to order-to-cash (OTC) processes, including sales orders, pricing, delivery, billing, and credit management.
  • Work closely with business users to troubleshoot problems, identify root causes, and implement effective solutions.
  • Manage incident, service requests, problem, and change management in accordance with SLAs.
  • Collaborate with cross-functional teams (MM, FICO, PP, ABAP, BASIS) for issue resolution and system enhancements.
  • Perform configuration and customization in SAP SD as per business requirements.
  • Support integration with other modules and external systems such as logistics partners, payment gateways, and third-party applications.
  • Participate in testing cycles (unit, integration, UAT) for fixes and minor enhancements.
  • Assist in data migration and validation during version upgrades or rollouts.
  • Prepare and maintain functional specifications, test scripts, and user manuals.
  • Work with ABAP and technical teams for debugging, enhancements, reports, and performance improvements.
  • Support SAP HANA migration and optimization initiatives related to SD processes.
  • Provide training and knowledge transfer to key users and team members.
  • Strong hands-on experience in SAP SD configuration and support.
  • Expertise in Order Management, Pricing, Billing, Shipping, Delivery, Returns, and Credit Management.
  • Good understanding of Master Data Management Customer Master, Material Master, and Condition Records.
  • Exposure to Integration points with FI, MM, and WM modules.
  • Working knowledge of Output Determination, Copy Control, Account Determination, and Partner Functions.
  • Strong understanding of SAP S/4HANA Sales functionalities and simplifications.
  • Ability to perform basic debugging and coordinate with ABAP team for technical developments.
  • Familiarity with Fiori apps and embedded analytics in HANA environment.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Ability to work independently or collaboratively in cross-functional teams.
  • Strong communication and client interaction abilities.

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