Hub Agent

6 days ago

Sheva Maharashtra, India Wilhelmsen Port Services Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are looking for a
Hub Agent
for Nhava Sheva (Navi Mumbai) location, to join our company.

In Wilhelmsen Port Services, we provide our customers with peace of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers' port calls as efficient and safe as possible.

Required experience and skills:

  • Graduation with minimum 2 years of experience.
  • Excellent communication skills. Must be fluent in English.
  • Experience from ships agency operational work or other relevant shipping experience.
  • Ability to work independently and systematically
  • Able to meet deadlines through good time management and allocation of priorities.
  • Ability to work on company systems.
  • Exceptional verbal and written communication skills, with full fluency in English.
  • Demonstrated experience in ships agency operations or a related area within the shipping industry.
  • Proven ability to work independently, employing a systematic and organised approach to tasks.
  • Strong time management skills, with the capability to prioritise effectively and consistently meet deadlines.
  • Competency in utilising company's IT systems and platforms for day-to-day operations.

What you will be doing:

  • To coordinate all Hub Agreement related jobs.
  • To ensure that all appointments are handled without delay and assigned to appointed agent.
  • To monitor the execution of the port call and work closely with appointed agent and customer's contracted vendors to ensure that we meet the customers' expectations.
  • To actively follow up the relevant local port agents for operational and Disbursement Accounts (DA) requirements.
  • Provide ships agency support and advice to customers, Hub team and Sales.
  • To assist and support the WPS network on administrative, technical and commercial issues.
  • To use customer specific information related to Ships Agency in order to pro-actively promote our products and services to customers and engage actively in finding solutions to customer's challenges.
  • Assist with conceptualising and pricing of Hub Agreements together with Sales.
  • To register and maintain agency agreement information into the IT systems available.
  • To report and take corrective action together with Key Account Manager or Sales Executive to ensure sales budgets are achieved and contractual obligations are fulfilled.
  • To ensure adherence related to regulatory issues pertaining to Ships Agency.
  • To provide regular feedback on technical, service quality and commercial issues raised by customers to the Hub Agency Manager, Global Hub Operations Manager, Global Hub Director and Sales.
  • To gather information required to help investigation and resolution in Final DA Settlement disputes.
  • To follow up complaints/non-compliances through improvement/complaint system in place.

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Hub Agent.

Work location: Nhava Sheva, Navi Mumbai, India

WPS

  • Hub Agent

    6 days ago

    Sheva, Navi Mumbai, Maharashtra, India Wilhelmsen Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.We are looking for a Hub Agent for Nhava Sheva (Navi Mumbai) location, to join our...

  • Company Secretary Legal Executive

    3 days ago

    Breach Candy, Mumbai, Maharashtra, India Employee Hub Full time

    Skilled at work relating to Company laws and liasoning with the statutory authorities. Hands-on experience in preparation & filing of balance sheet and annual return with the R.O.C- Maintaining & updating the Statutory Registers such as Register of Members, Register of attendance ofDirectors,Register of Directors shareholdings, Register of Charge, Register...

  • Fleet Agent

    1 week ago

    Navi Mumbai, Maharashtra, India Nouryon Full time

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs - today and in the future. **Purpose of the Job** The primary objective is to work closely with the customer service team, customers,...

  • Chat Associate

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Corporate Hub Full time

    We are urgently looking for Chat Associate for UK Bank in Malad Mindspace. Hsc or Graduate fresher will do. Salary - upto 25k + OT + incentives Job Title: Chat Support Agent - We're seeking a customer-focused agent to handle live chat queries. Responsibilities include resolving issues, maintaining quality standards, and providing excellent...

  • Servicenow Devloper

    1 week ago

    Pune, Maharashtra, India MoSahaya Full time

    Hiring Alert: ServiceNow Developer - Sr. Software Engineer We are looking for a **ServiceNow Developer** to join our team! If you have a strong background in **ServiceNow development, integrations, and ITSM solutions**, this is your chance to work with cutting-edge technologies and make an impact. **Location**: Chennai | Pune | Bangalore | Hyderabad |...

  • Accounts Executive – Disbursement Accounts

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Austral International Co. Full time ₹ 5,00,000 - ₹ 6,50,000 per year

    Job Title: Accounts Executive – Disbursement AccountsLocation: Vashi, Navi MumbaiDepartment: Finance / AccountsReports To: Finance Manager / Head – AccountsJob Summary:The Accounts Executive – Disbursement Accounts will be responsible for preparing, reviewing, and maintaining Disbursement Accounts (DAs) related to vessel port calls. The role involves...

  • Operation Trainee

    3 days ago

    Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    Job Title: Trainee Operator (North Europe Team) Shift Timings: - Morning Shift: 06:30 AM to 02:30 PM - Evening Shift: 02:30 PM to 10:30 PM - General Shift: 11:00 AM to 08:00 PM CTC Offered: INR 2,70,600 per annum Additional Benefits: Mediclaim Policy, Leave Encashment, etc. Qualification: Graduation Experience: Fresher **Job Description**: - Manage...

  • Post Shipment Documentation

    2 weeks ago

    Navi Mumbai, Maharashtra, India Employee Hub Full time

    **Salary Slab: 40k To 50K** **Total Experience: 4 -5 Years.** **Job Summary**: The Post Shipment Documentation Specialist is responsible for overseeing and managing the documentation process after the successful shipment of goods or products. This role involves ensuring accurate and timely completion of all post shipment documentation requirements to...

  • Finance Trainee

    3 days ago

    Vashi, Navi Mumbai, Maharashtra, India Austral International Co. Full time

    Position **:Trainee Finance Operator** (Norton Lilly Team) Shift**:12.00 am to 9.00 am (Night Shift)** Qualification**:Graduation** Experience**:Fresher** **Job Description**: Manage Norton Lilly processing staff and activities within the Company guidelines. Hands on leadership of the processing team in performance of duties. Manage Company systems as...

  • HubSpot Setup Expert

    4 weeks ago

    Maharashtra, India Infinite Possibilities Full time

    Company Description At GenAI Labs IP India Pvt Ltd, we’re reimagining how Private Equity and consulting teams work—by building intelligent AI-native workflows and agentic platforms tailored to the real-world needs of high-performance teams. Our mission is to accelerate value creation through cutting-edge AI, system design, and product craftsmanship....