AWS Platform Architect

CSG Forte is seeking an experienced Platform Architect to join our AWS Cloud-based IT Department in Bangalore. The ideal candidate will design, implement, and maintain scalable, reliable, and secure cloud infrastructure. This role includes site reliability, monitoring, cost optimization, operational excellence, and performance design responsibilities. The Platform Architect will work closely with cross-functional teams to review and propose design solutions that align with business needs and best practices.

Key Responsibilities:

• Cloud Infrastructure Design: Design and implement a scalable, reliable, and secure cloud infrastructure on AWS.
• Site Reliability: Ensure the reliability and availability of cloud services through effective monitoring, alerting, and incident management.
• Performance Design: Optimize cloud infrastructure performance to meet business requirements and ensure a seamless user experience.
• Cost Optimization: Implement cost-effective solutions and strategies to optimize cloud infrastructure expenses.
• Operational Excellence: Promote and implement best practices for operational excellence, including automation, continuous integration, and continuous deployment (CI/CD).
• Collaboration: Work closely with cross-functional teams, including developers, system administrators, and network engineers, to review and propose design solutions that align with business needs and best practices.
• Documentation: Maintain comprehensive documentation of cloud infrastructure designs, configurations, and best practices.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 10 years of experience in cloud architecture and infrastructure, with at least 3 years of experience specifically in AWS.
• Technical Skills: Proficiency in AWS services, including EC2, S3, RDS, Lambda, and CloudFormation. Strong understanding of cloud security best practices and site reliability engineering (SRE) principles.
• Problem-Solving: Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex cloud infrastructure issues.
• Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with team members and stakeholders.
• Certifications: AWS Certified Solutions Architect – Professional or equivalent certification is required.

Preferred Qualifications:

• Experience with other cloud platforms (e.g., Azure, AWS).
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Familiarity with DevOps practices and tools (e.g., Jenkins, Terraform).
• Experience with automation and scripting (e.g., Python, Bash).

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect—that's just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.