Dynamics Business Central Support Consultant

5 days ago

Vadodara, Gujarat, India Cerulean Technical Service Private Limited Full time ₹ 7,00,000 - ₹ 9,00,000 per year

Location: Vadodara (work from office)

Job description

The role will involve playing a key part in the day-to-day support of Business Central and NAV implementations and collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either the end user or partner perspective and looking to build on your experience with in-depth knowledge of business-critical processes and functions, with exposure to functional consultancy on fresh projects, this could be the role for you.

Key Responsibilities:

  • Day to day support of Dynamics NAV/ D365 Business Central system issues
  • Analyzing/troubleshooting system issues
  • Supporting roll-out of new enhancements - monitoring UAT, providing ad hoc user training
  • Involved in system process improvement projects, supporting new releases
  • Troubleshooting issues with 3rd party apps.
  • Execute upgrade projects from older NAV versions to newer versions or Business Central.
  • Providing exceptional customer service
  • Maintain technical and support documentation for processes, customizations, and integrations.
  • Assist in data migration, performance optimization, and system testing.

Required Skills & Experience:

  • 2+ years of hands-on experience in Microsoft Dynamics NAV (2013 and higher versions) /Microsoft
  • Dynamics 365 Business Central.
  • Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems
  • Strengths in troubleshooting system issues, analysing requirements, and training on new functionality
  • Experience supporting the finance and operations module of Dynamics 365 BC/ NAV
  • Expertise in third-party integrated apps such as Excel, Power BI, PowerApps, etc.
  • Experience in report writing, in-built, and Excel-based
  • Excellent communication skills with conversational/good English.
  • Flexibility to work in the UK/EU time zone

Preferred Qualifications:

  • Microsoft certifications in Dynamics NAV or Business Central.
  • Degree-level education

Benefits:

  • Two salary reviews in the first year
  • Annual loyalty bonus
  • 25 days paid annual leave

Job Types: Full-time, Permanent

Pay: ₹700, ₹900,000.00 per year

Benefits:

  • Paid time off

Experience:

  • Microsoft Dynamics Navision: 2 years (Required)
  • Business Central: 1 year (Preferred)
  • Excel, PowerBI, and PowerApps: 2 years (Required)

Work Location: In person

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