Quote To cash-US based MNC-Hyderabad

5 days ago


Hyderabad, Telangana, India Mastermind Network Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Inviting applications for the role of Service Management Q2C

Responsibilities

  • Ensure compliance standards: Oversee contract management processes to ensure adherence to legal and regulatory requirements.
  • Analyze contract details: Validate terms with customers to ensure mutual understanding and agreement.
  • Manage standard terms: Develop and maintain standard terms and conditions for contracts to ensure consistency.
  • Receive signed contracts: Coordinate with sales teams to collect signed contracts and agreements.
  • Partner-facing issue resolution: Engage in resolving partner-facing issues to maintain strong relationships.
  • Operationalize contracts: Convert contracts into purchase orders (PO) and invoices for seamless processing.
  • Resolve disputes: Address issues, claims, assertions, and disputes efficiently to minimize disruptions.
  • Customer onboarding: Set up new customer accounts in the customer master database system.
  • Update customer data: Obtain changes in customer details and update the master database system accordingly.
  • Automate entitlements: Streamline the provisioning of entitlements for efficient access management.
  • Order confirmation: Create order confirmations to facilitate order fulfillment processes.
  • Create entitlements: Grant users access to software by creating necessary entitlements.
  • Project code creation: Generate project codes for time tracking purposes when required.
  • Expire entitlements: Manage entitlement expiration based on agreed license durations.
  • Maintain visibility: Ensure real-time visibility into customer activities and interactions.
  • Process quotes: Convert quotes into orders for streamlined service delivery.
  • Service consumption processing: Manage service consumption processes effectively.
  • Invoice approval: Approve invoices for payment after thorough verification.
  • Reconcile invoices: Match distributed invoices with recognized revenue during specific periods.
  • Revenue recognition: Perform activities related to accurate revenue recognition.
  • Create requisitions: Initiate requisitions for procurement needs.
  • PO creation and management: Handle general PO creation, submission, and ongoing management.

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