Site Reliability Engineer II

Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Chief Administrative Office - Global Real Estate Technology, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

• Has the ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers

• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
• Demonstrates eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day project activities 
• Has the ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 2+ years applied experience
• Has the ability to code in at least one programming language 
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others 
• Experience maintaining AWS Cloud-base infrastructure AWS/LAMDA/S3/Route 53/Redshift/ECS/EC2/CloudWatch/Auto scaling
• Familiarity with containers or a common Server OS such as Linux and Windows
• Knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, Incident and Change management Process, Experience/ knowledge of GOOGLE SRE Process )
• Knowledge of Tools and concepts like Control-M, Autosys, POSTMAN/Swagger, SERVICE NOW, SQL/ORACLE/My SQL / Python/ PowerShell/OOP
• Knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, CICD/GITHUB/ Bitbucket 
• Knowledge of common networking technologies like SSH, SMTP, SFTP, HTTPS 

Preferred qualifications, capabilities, and skills

• Good to have Docker/ fluent
• ITIL Version 3.0 or Greater
• General Knowledge of financial industry