Application Support Engineer

We are seeking a highly motivated and skilled engineer with a strong background in AWS operations and DevOps. This hybrid role combines hands-on cloud infrastructure management with day-to-day Operations for troubleshooting to ensure seamless across our systems.

Key Responsibilities:

• Manage and monitor AWS resources including EC2, EBS, S3, IAM, RDS, VPC, Security-group, CouldFormation.
• Implement and maintain AWS security best practices (IAM roles/policies, security groups, KMS).
• Automate backup and snapshot policies for EC2 and RDS.
• Configure Route 53 for DNS management and failover routing.
• Setup and manage monitoring via CloudWatch, CloudTrail, and AWS Config.

Duties/Responsibilities:

• Tier 2 support of applications, services and products under the team's care.
• Provide production support for client-facing applications, particularly in the Tier 2 support role during major (P1/P2) outages.
• Make evidence-based decisions quickly and accurately in high-stress situations while maintaining composure and professionalism.
• Creating automation (powershell, SQL, shell scripts, etc.) to address common problems, for monitoring and other purposes.
• Implement monitoring/alerting/reporting tools.
• Participate in on-call rotation
• Assist in the development of team best practices, creation of accurate documentation, providing counsel from the Tier 2 perspective to various stakeholders (management, business, users etc.) as needed
• Must be able to work independently, and with the larger team while following guidance from senior members of the team.

Required Skills:

• 2+ years of hands-on experience with AWS core services.
• Experience with scripting in PowerShell and Bash.
• Familiarity with CI/CD concepts and tools (e.g., Jenkins, Git Cli, GitHub Actions).
• Exposure to Linux systems (Oracle/Ubuntu)Understanding of basic networking, subnetting, and VPN setup.

Good to have:

• Hands-on with Azure Devops, Docker, Ninja or Any patching Tool
• Awareness of security standards and endpoint protection tools.
• Write and maintain Terraform or CloudFormation templates for infrastructure provisioning.

Note: This is a hands-on, cross-functional role that requires strong communication, collaboration, and problem-solving abilities.

$20,000 - $25,000 a year

Company Overview:
Verisys transforms provider data, workforce data, and relationship management. More than 400 healthcare, life science, and background screening organizations depend on us to credential providers, improve data quality, publish compliant provider directories, and conduct employment verifications. Our comprehensive solutions deliver accurate and secure information. As a result, we're the largest outsourced credentials verification organization in the United States. Since we've partnered with the most complex institutions in healthcare for decades, we can help organizations of any size discover their true potential.At Verisys, you can have a rewarding career on every level. In addition to challenging and meaningful work, you will have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities, and your benefits. And our culture of innovation means your ideas on how to improve our business and our clients will be heard. Verisys is an Equal Opportunity Employer. We encourage all qualified person of every heritage, nation, gender, veteran, or disability status, age, religion, or other protected status to apply.

Apply Now:

If you're passionate about cloud technology and enjoy solving real-world IT challenges, we'd love to meet you