Customer Care Executive
2 weeks ago
Job Title: Customer Care Executive
Location: Chirag Delhi, South Delhi
Salary Budget: Up to ₹35,000 per month
Gender Preference: Female candidates only
Job Description:
BNC has been mandated to recruit a confident and customer-focused Customer Care Executive for a service industry based in South Delhi. The ideal candidate will be responsible for handling inbound customer calls, addressing queries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
- Handle inbound customer calls in a professional and courteous manner.
- Listen to customer concerns and provide effective solutions.
- Maintain accurate records of customer interactions.
- Ensure high levels of customer satisfaction and service quality.
- Coordinate with internal teams to resolve customer issues promptly.
Requirements:
- Minimum 1–3 years of experience in customer care or a similar role.
- Excellent verbal communication skills in [English/Hindi/other local language as required].
- Confident, polite, and customer-oriented personality.
- Ability to multitask and work under pressure.
- Proficiency in Advanced Excel and basic computer applications.
- Only Female candidates are preferred.
If interested please share your resume at
Job Types: Full-time, Permanent
Pay: ₹30, ₹35,000.00 per month
Application Question(s):
- Are you a Graduate with 1-3 years of experience in customer care or a similar role and only female candidates are preferred?
- Do you having experience in handling inbound customer calls, addressing queries, resolving issues, and ensuring a positive customer experience?
Work Location: In person
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