Pega CDH Consultant

18 hours ago

Hyderabad, Telangana, India Blue Spire Inc Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Position:
Software Engineer

Experience:
8–12 years

Location:
Hyderabad

Employment Type:
Full-time

Role Overview:

We are seeking a highly skilled
Pega Decisioning Consultant / Pega Senior System Architect
with strong expertise in Pega CDH and case management. The ideal candidate will bring
6.5+ years of Pega experience
, including
2+ years as a technical lead
, and a proven track record of delivering end-to-end Pega solutions in communication and customer service domains.

Key Responsibilities:

  • Lead and deliver Pega-based projects, ensuring adherence to best practices and architectural guidelines.
  • Design, develop, and implement decisioning capabilities using
    Pega CDH
    (Customer Decision Hub).
  • Work with business teams to define engagement policies, action rules, and decisioning strategies.
  • Build and optimize
    adaptive and predictive models
    , strategy components, containers, and data flows.
  • Design and implement robust Pega
    case management solutions
    , including rule types such as:
  • Activities, Data Transforms, When rules, Decision Tables & Trees
  • Sections, Layouts, Dynamic System Settings
  • Job Schedulers, Queue Processors, Email Listeners & Channels
  • Pega Chatbot configurations and application rule settings
  • Develop and support integrations using
    services and connectors
    , ensuring scalability and performance.
  • Contribute to the design and enhancement of
    framework applications
    , including Pega Customer Service (8.2, 8.3, 8.4).
  • Collaborate with cross-functional teams to define technical strategies and ensure successful delivery.
  • Mentor junior developers and provide technical leadership within the team.

Required Skills & Experience:

  • Pega CSSA / Pega Decisioning Consultant certification
    strongly preferred.
  • Minimum
    8 years of IT experience
    with
    6.5+ years in Pega
    .
  • Strong hands-on expertise in
    Pega CDH
    : decisioning, action rules, adaptive models, predictive models, streaming nodes, and data flows.
  • Solid experience in
    Pega case management
    and multiple rule types.
  • Exposure to both
    framework applications
    and
    implementation projects
    .
  • Experience in
    Java, Spring Batch, Spring Boot, Angular, MongoDB
    (for integration and customization needs).
  • Excellent problem-solving, communication, and leadership skills.
  • Prior experience working as a
    Technical Lead
    in a client-facing role.

Good-to-Have:

  • Experience in
    Agile delivery models
    .
  • Exposure to cloud deployments and CI/CD pipelines for Pega applications.
  • Knowledge of Pega Customer Service framework versions (8.2, 8.3, 8.4).

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