
Executive - BFS Direct
1 week ago
Job Purpose
This position is open with Bajaj Finance Limited.
Duties and Responsibilities- Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
- Daily cash collection / updating and deposition.
- Preparing daily cash collection report and sending the same to HO.
- Checking and updating agency collection.
- Attending walk-in customers and solving their issues, maintaining 100 PERCENT customer satisfaction level.
- Coordinating with HO/TCS to solve customer queries within TAT.
- Reporting of location cash and customer service details on a daily basis.
- Cross-selling insurance and other products to walk-in customers.
- Collecting customer feedback about our service and products. Also, in some locations, the Credit person is handling the LC responsibility too.
- Branch admin-related works to be done with the help of the admin manager as per company policy and requirement.
- Capable of interacting with customers and collection agencies.
- MBA with 0-3 years of relevant experience.
- Has worked with a reputed Bank/Financial Institution in Consumer Financing.
- Positive attitude and team player.
Basic Section
Job Level: GB01
Job Title: Executive - BFS Direct, Ops & Service, Operations
Job Location:
- Country: India
- State: TELANGANA
- Region: South
- City: Hyderabad
- Location Name: Hyderabad - Somajiguda
- Tier: Megapolis
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