Sales and Support executive

4 days ago


Paldi Ahmedabad Gujarat, India Infinity Tech Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Job Overview

We are looking for a female Sales and Support Executive with a strong background in sales, client handling, and customer support. The ideal candidate should have at least 2 years of experience in a client-facing role. Experience in finance, trading, or investment-related sectors will be a major plus.

Key Responsibilities

  • Manage inbound and outbound client inquiries through WhatsApp, email, and calls.
  • Convert leads into active clients by explaining products and addressing objections.
  • Provide post-sales support and ensure excellent customer satisfaction.
  • Maintain detailed client records in CRM and follow up on pending actions.
  • Collaborate with the marketing and operations team to optimize client acquisition.
  • Handle escalations professionally and ensure quick resolution.

Required Skills

  • Excellent communication and persuasion skills.
  • Strong command of English and Hindi (both spoken and written).
  • Confident personality with a proactive, problem-solving attitude.
  • Experience in fintech, trading, or financial products is preferred.
  • Ability to multitask and handle client conversations with empathy and clarity.

Qualifications

  • Graduate in any discipline (Business, Finance, or Marketing preferred).
  • Minimum 2 years of proven experience in sales or customer support.
  • Comfortable working in a fast-paced, performance-driven environment.

What We Offer

  • Competitive salary with performance incentives.
  • Growth opportunities within a fast-growing technology company.
  • Supportive, professional, and female-friendly work environment.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Work Location: In person


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