Sales and Support executive
4 days ago
Job Overview
We are looking for a female Sales and Support Executive with a strong background in sales, client handling, and customer support. The ideal candidate should have at least 2 years of experience in a client-facing role. Experience in finance, trading, or investment-related sectors will be a major plus.
Key Responsibilities
- Manage inbound and outbound client inquiries through WhatsApp, email, and calls.
- Convert leads into active clients by explaining products and addressing objections.
- Provide post-sales support and ensure excellent customer satisfaction.
- Maintain detailed client records in CRM and follow up on pending actions.
- Collaborate with the marketing and operations team to optimize client acquisition.
- Handle escalations professionally and ensure quick resolution.
Required Skills
- Excellent communication and persuasion skills.
- Strong command of English and Hindi (both spoken and written).
- Confident personality with a proactive, problem-solving attitude.
- Experience in fintech, trading, or financial products is preferred.
- Ability to multitask and handle client conversations with empathy and clarity.
Qualifications
- Graduate in any discipline (Business, Finance, or Marketing preferred).
- Minimum 2 years of proven experience in sales or customer support.
- Comfortable working in a fast-paced, performance-driven environment.
What We Offer
- Competitive salary with performance incentives.
- Growth opportunities within a fast-growing technology company.
- Supportive, professional, and female-friendly work environment.
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,000.00 per month
Work Location: In person
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