Jr. Client Delivery
22 hours ago
Role: Jr. Client Delivery
Location: Navi Mumbai (Hybrid, open to travel for events)
Experience: 6 months to 2 years
Industry: Exhibitions/ Conferences
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Role Description
This is a full-time on-site role of Jr. Client Delivery - Exhibition / Conference, based in the Mumbai Metropolitan Region. The selected candidate will be responsible for supporting the seamless execution of exhibitions and conferences from planning to delivery. Daily activities include coordinating with clients, fostering excellent customer relationships, overseeing logistics, and ensuring customer service excellence. Additionally, the role involves working closely with stakeholders to maintain high levels of client satisfaction and attendee engagement throughout events.
Qualifications
- Strong Interpersonal Skills and an ability to foster positive relationships with clients and teams
- Excellent Communication skills, both written and verbal, for effective client interactions and reporting
- Experience in Customer Service, ensuring high-quality service delivery to meet client needs
- Customer Satisfaction and Customer Experience focus for delivering exceptional event experiences
- Problem-solving abilities, organizational skills, and a proactive approach to managing tasks
- Previous experience or knowledge in the exhibition, conference, or events industry is advantageous
- Graduate degree or equivalent qualification in Business, Communications, Event Management, or related fields
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