
Senior Admission Counsellor
2 days ago
Key Responsibilities:
- Student Counseling & Sales: Engage with prospective students and parents through calls, walk-ins, WhatsApp, and virtual sessions. Understand needs, recommend suitable courses, deliver persuasive presentations, and build long-term relationships.
- Lead Management: Manage and convert leads from various channels (digital, referrals, walk-ins, events). Achieve admission and revenue targets. Track and follow up via CRM, coordinating with marketing and tele-calling teams for lead quality.
- Centre Coordination: Support Centre Head/Sales Manager in events, admission drives, and open houses. Maintain accurate records, admission documentation, and handle front-desk activities when needed.
- Relationship Building: Ensure student and parent satisfaction, resolve queries with empathy, and encourage referrals through positive relationships.
Qualifications & Experience:
- Graduate/Postgraduate (Education, Psychology, or Business preferred).
- Min 2 years in student counseling or education sales.
- Fluent in English and local language; CRM knowledge desirable.
Preferred candidate profile Key Skills:
- Excellent communication and interpersonal skills.
- Target-driven and sales-focused.
- High emotional intelligence and relationship management.
- Strong organizational skills; proficient in MS Office.
- Organized, detail-oriented, and self-motivated.
- Team player with the ability to collaborate across departments (Sales, Marketing, Operations).
- Willingness to work flexible hours during admission seasons or events.
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