Senior Admission Counsellor

4 days ago

Bengaluru, Karnataka, India Frankfinn Institute of Airhostess Training - Kalyan Nagar, Bengaluru, Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Key Responsibilities:

  • Student Counseling & Sales: Engage with prospective students and parents through calls, walk-ins, WhatsApp, and virtual sessions. Understand needs, recommend suitable courses, deliver persuasive presentations, and build long-term relationships.
  • Lead Management: Manage and convert leads from various channels (digital, referrals, walk-ins, events). Achieve admission and revenue targets. Track and follow up via CRM, coordinating with marketing and tele-calling teams for lead quality.
  • Centre Coordination: Support Centre Head/Sales Manager in events, admission drives, and open houses. Maintain accurate records, admission documentation, and handle front-desk activities when needed.
  • Relationship Building: Ensure student and parent satisfaction, resolve queries with empathy, and encourage referrals through positive relationships.

Qualifications & Experience:

  • Graduate/Postgraduate (Education, Psychology, or Business preferred).
  • Min 2 years in student counseling or education sales.
  • Fluent in English and local language; CRM knowledge desirable.

Preferred candidate profile Key Skills:

  • Excellent communication and interpersonal skills.
  • Target-driven and sales-focused.
  • High emotional intelligence and relationship management.
  • Strong organizational skills; proficient in MS Office.
  • Organized, detail-oriented, and self-motivated.
  • Team player with the ability to collaborate across departments (Sales, Marketing, Operations).
  • Willingness to work flexible hours during admission seasons or events.

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