Senior Manager EEE Business Systems

11 hours ago

Hyderabad, Telangana, India Novartis Full time
Summary
LI-Hybrid

Location: Hyderabad, India

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Step into a pivotal role where your expertise will shape the future of External Expert Engagement systems at Novartis. As Senior Manager EEE Business Systems, you'll be the driving force behind business-side enablement and documentation for platforms like HIP/ENGAGE or GEMS—ensuring they operate seamlessly and in full compliance. Your work will directly empower global medical teams, enhance user readiness, and support enterprise-wide excellence in governance and operations.

About the Role

Key Responsibilities

  • Maintain and update SOPs, workflows, and process maps aligned with GMA standards

  • Collaborate with training leads to ensure onboarding materials reflect current system capabilities

  • Document system configurations and field logic based on business use cases

  • Consolidate user feedback to inform enhancements and simplification opportunities

  • Validate reporting logic with Data & Analytics teams for system alignment

  • Support UAT planning, execution, and documentation for business-side validation

  • Govern business configuration and system standards without managing technical triage

Essential Requirements

  • Bachelor's or Master's degree in Life Sciences, Business, Information Systems, or related field

  • 4–6 years' experience in business systems support or Medical Affairs operations

  • Proven ability to develop training and documentation for digital platforms

  • Strong understanding of configuration design and compliance documentation

  • Familiarity with regulated systems such as HIP/ENGAGE, GEMS or the like

  • Excellent attention to detail and cross-functional communication skills

Desirable Requirements

  • Experience supporting global or regional documentation needs in a regulated environment

  • Familiarity with enterprise platforms used for External Expert Engagement

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

Division

Development

Business Unit

Universal Hierarchy Node

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Research & Development

Job Type

Full time

Employment Type

Regular

Shift Work

No

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

  • Senior Software Engineer

    4 days ago

    Hyderabad, Telangana, India Rapiscan Systems Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    OverviewSenior Software Engineer shall be responsible for the module level (high and low) design, implementation and testing of a variety of software solutions in the product line. He/She should be able to effectively work independently within a team of technically strong engineers. He/She should be adhering to the schedules, standards and quality processes...

  • Business System Manager

    14 hours ago

    Hyderabad, Telangana, India Infinity Learn Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Why Join Us?At Infinity Learn, you will be at the forefront ofdigital transformation in education, driving scalable technology solutions that shape the future of learning. This role gives you the opportunity to:Lead end-to-end business systems implementation and create impact across the organization.Be a key decision-maker , collaborating with senior...

  • Associate Director EEE Governance

    2 weeks ago

    Hyderabad, Telangana, India Novartis Full time ₹ 80,00,000 - ₹ 2,00,00,000 per year

    SummaryLI-HybridPrimary Location: Hyderabad, IndiaOther Locations: Dublin, Ireland / London, UKNovartis is unable to offer relocation support for this role: please only apply if this location is accessible for you Step into a pivotal role where your expertise will shape the future of scientific engagement at Novartis. As Associate Director EEE Governance,...

  • Senior Manager, Business Systems

    2 weeks ago

    Hyderabad, Telangana, India TriNet Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...

  • Senior Manager, Business Systems

    2 weeks ago

    Hyderabad, Telangana, India TriNet Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as...

  • Senior Manager, Business Systems

    2 weeks ago

    Hyderabad, Telangana, India TriNet Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Job DescriptionTriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include...

  • Business Development Executive

    4 days ago

    Hyderabad, Telangana, India Hiring Manager Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    SKILLSSalesfield salesB2BCommunication SkillsNegotiation SkillsBusiness DevelopmentArea salesb2b salesbusiness developmentfield salesregional salesterritory salesJOB DESCRIPTIONAbout the Company: is a Y-Combinator-backed, fast-growing healthcare technology company revolutionizing healthcare access in India. Based in Gurugram and proudly backed by YC and top...

  • Project Manager

    1 week ago

    Hyderabad, Telangana, India Digilogic Systems Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionProject Planning and Management: Defining project scope, goals, and deliverables, developing detailed project plans including timelines, budget, and resource allocation.Technical Expertise:1) Understanding & analysing the customer requirements with respect to System integration techniques and best practices in architecting the solution design...

  • Senior Systems Engineer

    4 days ago

    Hyderabad, Telangana, India EPAM Systems Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most...

  • Senior Business Analyst

    4 days ago

    Hyderabad, Telangana, India EPAM Systems Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking aSenior Business Analystwith extensive experience in property and casualty (P&C) reinsurance claims to join our team.You will play a key role in understanding and analyzing business processes within a large reinsurance enterprise, focusing on claims and ceded operations. Your expertise will contribute to refining product backlogs and...