Team Lead

1 week ago

Chennai Kochi, India Policybazaar Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

Major Job responsibilities

  • Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service.
  • Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth.
  • Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members.
  • Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers results and contributes to overall business goals.
  • Resource & Shift Management: Organize team resources effectively, including managing staff schedules, absences, and leave planning to ensure smooth operations.
  • Continuous Improvement: Identify opportunities for process enhancements, driving initiatives that improve performance, efficiency, and customer satisfaction.

Preferred candidate profile - Must be on paper TL of Minimum 2 Years

Must be from BPO background

Must be fluent in regional language

How to Apply Interested Candidate can share their updated CV at or WhatsApp

Fill the following details -

Current CTC

Expected CTC

Notice period

Team size

Total experience

Reason for change

Age

Current loc

Languages

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