Global SharePoint Engineer

13 hours ago

Telangana Sandoz, India Novartis Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description Summary

-Own solution development in the respective area, through operational steady state managing the operations/delivery/design and engineering of all service and systems in scope, ensuring stability and integrity, and meeting customer service levels.

Job Description

Major accountabilities:
  • Act as primary point of accountability for respective service matters for designated business or IT customers usually across locations, business domains, and/or geographical boundaries; Monitor, measure, report and review performance of services;; Ensure the overall user experience is taken into account when designing and deploying new solutions and services;Take accountability to ensure adherence with Security and Compliance policies and procedures
Key performance indicators:
  • Stable, compliant, secure, and cost-effective operations measured by Availability, Performance, Capacity Metrics along with continuous cost reductions YOY -Responsiveness and Recovery Speed of critical incidents / issues in business -Learning Agility, Ability to evaluate and launch new services and capabilities -Productivity gains and defect reduction through continuous improvement -Automation led Programmable Infrastructure and Platform Services -Establish a Technical Vision, clear strategy, and execution against the plan
Minimum Requirements:
Work Experience:
  • Proven Ability to Develop trust-based relationships with key regional.
  • Ambiguity.
  • Major Change.
  • Major Change.
  • Proven Ability to Develop trust-based relationships with key regional.
  • Ability to work and lead (a cross-functional team) in a matrix.
  • Strong customer orientation.
  • Experience working cross-functionally and trans-nationally.
  • Experience working cross-functionally and trans-nationally.
  • Market and customer intelligence.
  • stakeholders.
  • stakeholders.
  • environment.
Skills:
  • Risk Management.
  • Risk Management.
  • Audit Methodology: Identifying and Testing Controls for Business Risk.
  • Audit Methodology: Identifying and Testing Controls for Business Risk.
  • Organizing and planning.
  • Organizing and planning.
  • Active Learning.
  • Active learning.
  • Active learning.
  • IT Service Level Management.
  • IT Service Level Management.
  • Knowledge of IT Infrastructure & systems.
  • Knowledge of IT Infrastructure & systems.
  • Quality decision making.
  • Quality decision making.
Languages :
  • English.


 

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