Business Analyst
2 days ago
Total 7+ Years 4+ years of experience as a Business Analyst in IT/e-Governance/Public Sector
projects.
• Strong knowledge of Government-to-Citizen (G2C), Government-to-Business
(G2B), and Government-to-Government (G2G) service models.
• Experience in preparing SRS and other standard documentation formats used in
government projects.
• Familiarity with IT systems used in public administration, citizen services, or public
utilities.
• Proficiency in tools such as MS Visio, Balsamiq, Figma, JIRA, or equivalent for
documentation and process modelling.
• Excellent communication, stakeholder management, and analytical skills.
Key Responsibilities
• Collaborate with government stakeholders to understand their business processes,
pain points, and project objectives.
• Conduct requirement gathering sessions (workshops, interviews, etc.) and
document Business Requirement Specifications (BRS), Functional Requirement
Specifications (FRS), and Use Cases.
• Map AS-IS and TO-BE processes to support process re-engineering and digital
transformation.
• Work with technical teams to ensure functional requirements are accurately
translated into system features.
• Prepare and maintain documentation including process flows, data flow diagrams,
and user manuals.
• Support UAT (User Acceptance Testing) by developing test cases, coordinating user
testing, and validating output.
• Monitor and evaluate project performance against defined KPIs and timelines.
• Ensure compliance with data privacy, digital governance standards, and
government IT policies.
• Provide training and support to end-users and department officials
MUST Know Marathi Language
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