Business Analyst

2 days ago


Mumbai, Maharashtra, India Enterprise Softlabs Private Linited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Total 7+ Years 4+ years of experience as a Business Analyst in IT/e-Governance/Public Sector

projects.

• Strong knowledge of Government-to-Citizen (G2C), Government-to-Business

(G2B), and Government-to-Government (G2G) service models.

• Experience in preparing SRS and other standard documentation formats used in

government projects.

• Familiarity with IT systems used in public administration, citizen services, or public

utilities.

• Proficiency in tools such as MS Visio, Balsamiq, Figma, JIRA, or equivalent for

documentation and process modelling.

• Excellent communication, stakeholder management, and analytical skills.

Key Responsibilities

• Collaborate with government stakeholders to understand their business processes,

pain points, and project objectives.

• Conduct requirement gathering sessions (workshops, interviews, etc.) and

document Business Requirement Specifications (BRS), Functional Requirement

Specifications (FRS), and Use Cases.

• Map AS-IS and TO-BE processes to support process re-engineering and digital

transformation.

• Work with technical teams to ensure functional requirements are accurately

translated into system features.

• Prepare and maintain documentation including process flows, data flow diagrams,

and user manuals.

• Support UAT (User Acceptance Testing) by developing test cases, coordinating user

testing, and validating output.

• Monitor and evaluate project performance against defined KPIs and timelines.

• Ensure compliance with data privacy, digital governance standards, and

government IT policies.

• Provide training and support to end-users and department officials

MUST Know Marathi Language


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