Business Analyst

1 day ago


Mumbai, Maharashtra, India The House of Abhinandan Lodha Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Position: Business Analyst

As a Business Analyst, you will be part of a team responsible for process solution designing, project design and monitoring, product development and delivery, product testing, and training and handholding.

Responsibilities:


• As a Business Analyst, you will work alongside technical leads and salesforce developers to design, develop and deploy enterprise solutions.


• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training.


• Analyse requirements and identify appropriate user stories.


• Create supporting documentation for requirements.


• Ensure all customer conversations are recorded and need to follow up with customers & the technical team.


• Be the liaison between the business team, technical team, and clients.

Requirements:


• Basic knowledge of industry processes and operations


• Good with numbers and love for technology/automation


• Strong presentation, communication (written and verbal) skills, and persistent learner with the ability to constantly learn & grow.


• Ability to reason, think and identify problems.


• Strong organizational, interpersonal, and analytical skills with attention to detail.


• Ability to accept and manage changing priorities and address issues quickly and professionally


• Required SFDC certification


• Minimum 3 years of experience is mandate



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