HCM Business Advisory Senior Analyst

2 weeks ago

Bengaluru, Karnataka, India Deutsche Bank Full time US$ 80,000 - US$ 1,20,000 per year

In Scope of Position based Promotions (INTERNAL only)

Job Title: HCM Business Advisory Senior Analyst

Corporate Title: NCT

Role Description

This role is for HR Letters Team managing correspondence/letters for India, APAC (Singapore, Hong Kong, Japan, Australia), United Kingdom and United States. This is a high-volume area and letters produced need to be submitted to employees, Government bodies, Immigration departments and regulatory bodies, Background screening agencies without delay. Our team of SMEs will coach and support your development to ensure you excel in this role. Enhance your career prospects through exposure to these advanced tools like Workday, ServiceNow, Adobe Experience Manager (AEM) Oracle PeopleSoft and DocuSign.

Your key responsibilities

  • Creating HR letters and ensuring that practices are compliant with statutory requirements and guidelines
  • Should have the right attitude towards customer handling
  • Ability to maintain confidentiality and use discretion at all times.
  • Good understanding of HR policies & procedures
  • Functions collaboratively as part of a fast-paced, client oriented team and is an active participant in developing team goal, objectives and systems
  • Work to established standards on SLA & accuracy standards to ensure completion of transactions, escalation to appropriate teams as necessary and follow-ups to close pending issues
  • Queries handled should meet 100% quality
  • Working closely with key Global Stakeholders
  • Ability to prioritize and multi-task

Your skills and experience

  • Excellent verbal, written communication skills and rapport building skills
  • Attention to detail is a key skill
  • Professionalism and strong work ethic
  • Organized, meticulous & detail oriented
  • Customer Service &Teamwork Skills
  • Previous experience working as HR Generalist
  • Experience in AEM, Oracle People, ServiceNow, Workday is an added advantage

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