Telesales Executive

2 days ago

Andheri East, Maharashtra, India CRP Training and Development Private Limited Full time ₹ 2,50,000 - ₹ 15,00,000 per year

A Tele sales job involves using the phone to sell products or services by generating leads, engaging customers, and closing sales. Key responsibilities include making outbound calls, presenting product information persuasively, handling customer objections, and building customer relationships. This role requires strong communication, active listening, and a positive, results-driven attitude.

Key responsibilities

  • Lead generation: Generate sales leads by reaching out to potential clients through cold calls and identifying their needs.
  • Customer engagement: Build rapport with potential and existing customers through professional and friendly telephone conversations.
  • Sales and closing: Deliver persuasive sales pitches, address customer concerns, and utilize closing techniques to meet and exceed sales targets.
  • Product knowledge: Learn and maintain in-depth knowledge of products or services to effectively communicate their features and benefits.
  • Record keeping: Accurately maintain customer interaction and sales data in the company's CRM or other databases.
  • Customer service: Address customer queries, complaints, and provide support to ensure customer satisfaction.
  • Follow-up: Conduct follow-up calls to nurture leads and check on existing customers.

Essential skills

  • Communication: Excellent verbal and written communication skills, including active listening and the ability to explain concepts clearly.
  • Interpersonal skills: Ability to build rapport and a friendly, positive, and persuasive demeanor.
  • Problem-solving: Capability to handle objections and resolve customer issues effectively.
  • Adaptability: Ability to adapt scripts and think on your feet to suit different customer interactions.
  • Computer proficiency: Familiarity with CRM software and other relevant computer programs.
  • Resilience: A cool-tempered and optimistic attitude, as handling rejection is part of the job.

AI responses may include mistakes.

Job Types: Full-time, Permanent

Pay: ₹10, ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule

Work Location: In person

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