
Quality Assurance Analyst I-International
5 days ago
We are looking for a skilled Quality Assurance Analyst I to join our team in the International sector. The ideal candidate will have 3 to 7 years of experience in quality assurance, preferably in a BPO or call centre environment.
Roles and Responsibility
- Monitor and evaluate agent performance to ensure high-quality customer service.
- Develop and implement effective quality control processes to identify areas for improvement.
- Collaborate with team members to resolve customer complaints and concerns.
- Analyze data and trends to identify process improvements and optimize quality metrics.
- Develop and maintain quality standards and procedures to ensure consistency across teams.
- Provide coaching and feedback to agents to enhance their performance and skills.
Job Requirements
- Minimum 3 years of experience in quality assurance, preferably in a BPO or call centre environment.
- Strong knowledge of quality control processes and principles.
- Excellent analytical and problem-solving skills with attention to detail.
- Ability to work effectively in a team environment and communicate complex ideas clearly.
- Strong understanding of customer service principles and practices.
- Experience with quality management tools and software is an asset.
-
Quality Assurance Analyst I-International
5 days ago
Lucknow, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a skilled Quality Assurance Analyst I to join our team in the International sector. The ideal candidate will have 3 to 7 years of experience in quality assurance, preferably in a BPO or call centre environment.Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality customer service.Develop and implement...
-
Quality Assurance Analyst
2 weeks ago
IN-HR-Gurgaon-DLF Cyber Greens, India Alight Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per yearSoftware Engineer I - QA Job Title: QA Analyst Location: Gurugram, India Experience: 2–4 years________________________________________ Job Summary: We are looking for a proactive and detail-oriented QA Analyst to join our Quality Assurance team. Reporting to the QA Manager, the ideal candidate will work closely with developers, product...
-
Quality Assurance Analyst
6 days ago
Gurugram - DLF Building, India Marsh McLennan Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearIT Quality Assurance Analyst Company:Marsh Description: IT QUALITY ASSURANCE ANALYST What can you expect?Work with the POD leads and the business/POs to ensure there is a holistic and consistent approach to Quality (through RCA, metrics, code quality, (defect) stage containment) and ensure cross communication and collaboration on QA best practices,...
-
Quality Assurance Intern
2 weeks ago
Lucknow, India Rablo Innovate Full timeQuality Assurance (Unpaid and Remote) Job Summary: We are seeking a highly motivated and detail-oriented Quality Assurance Engineer to join our dynamic team. As a QA Engineer, you will play a key role in establishing and evolving formal QA processes, ensuring the team adheres to industry-accepted best practices. Your responsibilities will span across...
-
Quality Assurance Intern
7 days ago
Lucknow, Uttar Pradesh, India Rablo Innovate Full time ₹ 1,50,000 - ₹ 2,50,000 per yearQuality Assurance (Unpaid and Remote)Job Summary:We are seeking a highly motivated and detail-oriented Quality Assurance Engineer to join our dynamic team. As a QA Engineer, you will play a key role in establishing and evolving formal QA processes, ensuring the team adheres to industry-accepted best practices. Your responsibilities will span across achieving...
-
Quality Assurance Analyst I|International
5 days ago
Lucknow, Uttar Pradesh, India Teleperformance (TP) Full time ₹ 3,00,000 - ₹ 12,00,000 per yearWe are looking for a skilled HSE Officer to join our team in the international sector. The ideal candidate will have 3-7 years of experience in the field.Roles and ResponsibilityDevelop and implement effective health, safety, and environmental management systems.Conduct regular audits and inspections to ensure compliance with regulatory requirements.Provide...
-
Quality Assurance
7 days ago
Lucknow, Uttar Pradesh, India e Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHello GreetingsWe are looking for "Quality Assurance"forGoregaon (Mumbai)/ Lucknowlocation.Experience:3 - 5 YearsNotice Period:up to 30 daysLocation:Goregaon (Mumbai)/ LucknowL&H Full time Tester (QA).Experience in both manual and automated testing on both web and mobile platforms having database testing skills (SQL, MongoDB)Preferred - 3+ Years of...
-
Quality Assurance Manager
2 weeks ago
Lucknow, Uttar Pradesh, India Happinest Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout HappinestHappinest Poultry Products Pvt. Ltd. is a leading name in the premium egg industry, dedicated to delivering fresh, safe, and high-quality eggs to customers. With a strong focus on nutrition, hygiene, and innovation, we are committed to creating a healthier tomorrow.To strengthen our operations, we are looking for an experienced and...
-
Quality Assurance Analyst(SDET)
4 weeks ago
Lucknow, Uttar Pradesh, India TIGI HR Full timeJob Title: Software Developer in Test (SDET)Experience: 2–6 YearsLocation: RemoteWe're looking for a skilled SDET with 2+ years of experience in software development and testing, particularly using Playwright, Cypress and Cucumber. You'll play a key role in ensuring the quality, reliability, and scalability of our products.Key Responsibilities:Design,...
-
Quality Analyst
1 week ago
Lucknow, Uttar Pradesh, India THE Gold Humans Consultants Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Conduct call audits & calibrations* Ensure quality through analysis & feedback* Monitor calls for compliance with standards* Control quality through regular checks* Perform quality assurance activitiesProvident fund