Logistics Manager
1 hour ago
Manager Logistics D2C
: We're looking for a dynamic
Manager – Logistics
to lead our end-to-end B2C logistics operations across multiple warehouses. The role involves driving delivery performance, optimizing courier allocation, improving processes, and reducing logistics costs. You'll collaborate closely with cross-functional teams, analyze operational data for decision-making, and mentor the logistics coordination team to ensure smooth and efficient shipments. If you thrive in a fast-paced D2C environment and excel at problem-solving, this role is for you.
Roles and responsibilities
- Manage daily B2C logistics operations across multiple warehouses.
- Monitor delivery TAT, NDR/RTO %, and drive closure of open shipments.
- Lead courier allocation, dispatch planning, and route optimization.
- Drive process improvements and logistics cost reduction initiatives.
- Coordinate with logistics partners, finance, tech, CS, and warehouse teams.
- Reconcile open shipments and publish daily performance reports.
- Lead and mentor the logistics coordination team.
- Analyse logistics data (Excel / dashboards) for operational decisions.
Skills Required
- 4–7 years of experience in D2C/ecommerce logistics (beauty/FMCG preferred).
- Strong understanding of courier operations, NDR/RTO workflows, and shipping networks.
- Excellent Excel and analytical skills (SQL/BI tools a plus).
- Strong stakeholder management and problem-solving ability.
- Experience in cost optimization and process automation.
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