Customer Support Executive

3 days ago

Bengaluru, Karnataka, India Shades of Spring Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Shades of Spring is revolutionizing the flower delivery experience by offering beautiful fresh flowers for giving and receiving joy. As the original subscription online flower delivery company, we now provide new products like occasion boxes and hand-tied bouquets in addition to our subscription range. With next-day delivery across Bangalore and plans for expansion, our hand-picked flowers from Indian farmers arrive in pristine condition for stunning bouquets.

Role Description

This is a full-time on-site role as a Customer Support Executive at Shades of Spring in Bengaluru. The role involves providing customer support, ensuring customer satisfaction, offering online support, and delivering exceptional customer service on a daily basis.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Online Support and Technical Support proficiency
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work effectively in a team
  • Experience in a customer-facing role is a plus
  • Bachelor's degree in any field

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