Channel Sales Representative

5 days ago

Greater Delhi Area, India GoodSpace AI Full time ₹ 6,00,000 - ₹ 18,00,000 per year

About the Role

We are seeking a proactive and driven Channel Sales Executive to lead the expansion of our dealer and franchise network. This role involves identifying new business opportunities, onboarding new dealers/franchise partners, and nurturing long-term relationships with existing partners. The ideal candidate should have experience in channel sales, strong communication skills, and a solid understanding of B2B relationship management.

Responsibilities

New Dealer

  • Lead Generation: Identify potential regions and prospects for new dealer/franchise appointments.
  • Sales Outreach: Conduct meetings with potential partners to present the business opportunity and product offerings.
  • Follow-up & Conversion: Manage follow-ups, resolve partner queries, and convert leads into active dealers/franchisees.
  • Documentation & Onboarding: Complete all documentation including certificates, authorization letters, and contracts for new appointments.
  • Sample Coordination: Arrange and dispatch product samples to prospective partners.
  • CRM Management: Use Zoho CRM to create and maintain records of all dealer interactions and onboarding progress.

Existing Dealer Relationship Management

  • Account Maintenance: Keep all client information updated including agreements, performance data, and communication history.
  • Order Coordination: Track dealer orders and work closely with the operations/logistics team for timely delivery.
  • Issue Resolution: Handle delivery, billing, or support issues with a problem-solving approach.
  • Retention & Support: Regularly follow up on pending orders, collect feedback, and maintain strong partner satisfaction.

Sales Support & Reporting

  • Performance Tracking: Generate and present weekly/monthly performance reports; analyze dealer revenue vs. targets.
  • Proposal & Marketing Support: Assist in creating proposals, presentations, and marketing materials.
  • Client Engagement: Support initiatives such as dealer meets, carpenter engagement programs, and seasonal gifting plans.
  • Plant Coordination: Communicate with production/plant teams to resolve order delays or supply issues.
  • End-User Visits: Host client visits at the Head Office when required.

Daily Reporting

  • DPM Updates: Maintain and share Daily Progress Monitoring (DPM) reports.
  • Manager Communication: Keep the reporting manager updated on new developments, challenges, and key achievements.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field
  • 1–3 years of experience in dealer development, channel sales, or client relationship roles
  • Proficiency in CRM tools (Zoho CRM preferred)
  • Strong interpersonal and negotiation skills
  • Good command over MS Office (Excel, PowerPoint, Word)
  • Ability to multitask and work under pressure in a fast-paced environment

Required Skills

  • Proficiency in CRM tools (Zoho CRM preferred)
  • Strong interpersonal and negotiation skills
  • Good command over MS Office (Excel, PowerPoint, Word)
  • Ability to multitask and work under pressure in a fast-paced environment

Preferred Skills

  • 1–3 years of experience in dealer development, channel sales, or client relationship roles

Pay range and compensation package

Salary: Up to 30 k

What We Offer

Competitive salary + performance-based incentives

Growth opportunities within a fast-scaling organization

On-the-job training and professional development

Supportive team and transparent work culture

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