Process Excellence Senior Associate

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

The Impact you will have in this role: 

Being a member of the Process Excellence Team, the Senior Associate will grow the enterprise business architecture (MEGA HOPEX) platform through technical skill and business awareness. The Process Excellence team supports Enterprise Digital Solutions in improving operational efficiency by analyzing processes, identifying inefficiencies, and implementing solutions for Enterprise Services and its partners.

In this role, the Process Excellence Senior Associate will work with partners to identify their needs for the platform, build reports in the platform and PowerBI, and drive a client-focused approach throughout the enterprise roll-out.

Your Primary Responsibilities:

- Promote the data being maintained in the MEGA HOPEX platform as a key enterprise resource through the creation of powerful client-focused dashboards and reports in PowerBI
- Drive utilization of the business architecture platform by defining policies directed towards the management and maintenance of the information
- Identify operational improvement opportunities within the department by developing data management best practices, consolidation opportunities, or areas for natural expansion of the data footprint
- Assist in the development of the MEGA HOPEX platform, learning the current SDLC process and driving the development of the reports, either in the platform itself or through PowerBI dashboards
- Provide data insights and drive cross-functional coordination to support business decision making

Qualifications: 

- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience

Talents Needed for Success: 

- Proficient in PowerBI (or equivalent and willing to learn)
- Ability to communicate with internal partners and also implement at a technical level
- Self-starter, with the ability to define the appropriate actions to take based on the vision, mission, and objectives of the department
- Experience with a business architecture, BPM, or enterprise architecture platform is preferred but not required
- Strong decision making and problem-solving capabilities

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation