Team Leader

6 days ago

Gurgaon Sector Gurugram Haryana, India Travel Empire Full time ₹ 3,00,000 - ₹ 4,80,000 per year

Job Title: Team Leader/ Manager – Holiday Packages

Experience: 3-6 years

Location: Sector 51, Gurgaon

Industry: Travel and Tourism

Apply: Share resume over or

Preference: Immediate Joiners| 7 Days or Serving Notice Period|

Job Summary: We are looking for a dynamic and experienced Team Leader – Holiday Packages to lead our holiday sales and operations team. This role requires a comprehensive understanding of both domestic and international holiday packages, strong leadership skills, and the ability to drive high-performance sales teams. The successful candidate will play a pivotal role in ensuring an exceptional customer experience, growing revenue, and maintaining a high standard of service excellence.

Key Responsibilities:

 Lead and manage a team of holiday package consultants (domestic & international).

 Monitor daily sales activities and ensure targets are met.

 Train, motivate, and coach team members on product knowledge and upselling.

 Handle high-value clients and complex holiday bookings.

 Ensure high-quality customer service and resolve complaints promptly.

 Coordinate with suppliers, hotels, and DMCs for package fulfilment.

 Oversee accurate costing, itinerary planning, and documentation.

 Submit performance reports and suggest process improvements.

Key Requirements:

 3- 6 years of experience in domestic & international holiday packages.

 Strong leadership and team management skills.

 Expertise in customer service, sales, and holiday package planning.

 Excellent communication and interpersonal skills.

 Ability to reliably commute to or relocate to Gurgaon, Haryana.

Job Types: Full-time, Permanent

Pay: ₹30, ₹48,000.00 per month

Expected Start Date: 12/09/2025

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