Strategic Account Manager

3 days ago

Chandigarh, Chandigarh, India 677c183d-2bc9-4e9b-83e5-64ca2dcf9b57 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Swiggy

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.

Job Responsibilities:

  • Own the relationship and success of restaurant partners on all aspects related to business growth, RHI metrics, expansion, marketing and merchandising
  • Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on improving the overall P&L of the partner
  • Focus heavily on creating and executing Quarterly and Annual Joint Business Plans
  • Increase share of wallet spends disproportionately
  • Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible and advising senior management on maximizing business relationships and creating an environment where customer service can flourish
  • Be on top of competitive landscape in terms of partners positioning in the ecosystem
  • Create City and National Level Marketing Campaigns to increase visibility of both the partners and Swiggy. Conduct promotional events & marketing activations, primarily BTL, trade promotions and in-app promotions, in conjunction with the internal teams

Desired Skillset:

  • Were looking for individuals with at least 4+ years of experience in sales, key account management
  • Great track record in overachieving sales targets
  • Excellent relationship management, communication and analytical skills
  • Ability to handle pressure situations
  • Attitude to make the impossible possible
  • Looking for someone can align partner priorities with multiple stakeholders and get things done

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