Tele Sales Executive@NOIDA
2 weeks ago
Hi Jobseekers,
Greetings from ShiningstarsITPL
We are hiring for Customer Service Executives at NOIDA
Salary- Upto 3.5 LPA
6 working days with rotational off
Rotational shift
Fresher/ Experienced/undergraduate/graduate all can apply
CANDIDATE MUST BE EXCELLENT IN ENGLISH COMMUNICATION
Key Responsibilities:
- Handle high volume of inbound and/or outbound calls inquiries from customers.
 - Assist customers with queries related to products, services, billing, troubleshooting, and account management.
 - Resolve customer complaints efficiently and empathetically.
 - Record customer interactions and update account information accurately .
 - Adhere to company policies, processes, and standard operating procedures.
 - Participate in training sessions to improve product knowledge and customer handling skills.
 - Collaborate with team members and escalate complex cases to higher support levels when necessary.
 
Qualifications:
- Undergraduate/Graduate can apply.
 - Experience / Fresher.
 - Excellent verbal and written communication skills in English.
 - Strong interpersonal and problem-solving skills.
 - Comfortable working in a fast-paced, target-driven environment.
 
Interested candidates can apply or drop your cv on Nandini)
Regards,
Nandini
HR Executive
Shining stars ITPL
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