Account Manager

Account Manager - VIP/Institutional Clients (APAC)

Location: UAE, Dubai / Taiwan, Taipei / Hong Kong
Department: Business Development Business Development
Employment Type: Full-time: Remote

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100 countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Binance is looking for an experienced professional from the crypto industry to provide account coverage and support the growth of the business. This role will leverage relationship development and account management skills, combined with the production knowledge of Binance platform and trading to help clients grow their business operation in Binance. This role will help to join the individual clients growth needs with the business development of Binance and its VIP/Institutional market. The role will also help Binance to build better production solutions for VIP and Institutional clients.

• Primary point of contact for a number of institutional/VIP clients.
• Expanding the relationships with existing customers by sustained communication, understanding of their needs.
• Identify growth opportunities for clients and help to acquire resources to help realise the opportunities.
• Help clients to navigate Binances product offering, VIP structure, and key updates and changes on the Binance platform. Provide support for clients VIP upgrade and other product configurations.
• Analysis of user behaviour, tracking the status, finding hidden needs, writing key customer analysis reports for key clients.

• At least 5 years working experience in account management/sales function from financial/trading institutions.
• Product knowledge from working in exchange/broker/trading firms.
• Understand common trading strategies and how trading firms operate to make profit.
• Strong client management skills including maintaining strong relationships, organizing client profiles and incentivise client business activities, etc.
• Strong communication skills, ability to be flexible in a variety of situations.
• Understanding of trading systems and API are strong plus.
• Ability to work under pressure.
• Passionate about crypto. Industry experience is highly preferred.
• Proficiency in Mandarin is a plus.

• Shape the future with the worlds leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.