Collection Executive/Telecaller
20 hours ago
We are looking for a motivated and customer-focused Collection Telecaller to join our team. The primary responsibility is to contact customers with overdue accounts, remind them of pending payments, and ensure timely collection while maintaining professionalism and adhering to company policies.
- Key Responsibilities:Make outbound calls to customers with outstanding dues.
 - Remind customers of their payment due dates and amounts.
 - Negotiate payment plans or settlements within company guidelines.
 - Maintain accurate and detailed records of all collection calls and customer interactions.
 - Follow up with customers regularly until payment is received.
 - Resolve customer queries related to billing or payment status.
 - Escalate unresolved issues to the appropriate department or supervisor.
 - Meet daily, weekly, and monthly collection targets.
 - Adhere to all compliance and legal guidelines related to debt collection.
 - Maintain a polite and respectful attitude, even in difficult conversations.
 
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						Collection Telecaller
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MG Road, Delhi-NCR, India Mobikwik Finance Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearHiring for collection executive Company name - MobiKwik Need telecallers for collection department. Exp - 6 months in tele collection Location - Gurugram Only Fixed salary Incentives Loan collection on call Good experience in collection Graduation complete Interested candidates call or msg on
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Delhi, NCR, New Delhi, India Kaanha Management Services Full time ₹ 3,00,000 - ₹ 6,00,000 per yearRoles and ResponsibilitiesManage loan collection calls to customers to recover outstanding payments.Identify and resolve customer queries related to loan accounts.Utilize DRA certification skills for effective debt recovery techniques.Implement collections strategies to minimize delinquencies and improve cash flow.Maintain accurate records of all...