Tele Caller Executive

9 hours ago

Kaloor Kochi Kerala, India Centerline Health Ventures LLP Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Job Summary:

We are looking for a proactive and persuasive Tele Caller who can confidently handle inbound and outbound calls to potential patients. The main goal is to maximize conversion rates, ensuring a high percentage of inquiries lead to actual patient walk-ins and bookings. This role requires excellent communication skills, patience, empathy, and a strong ability to build trust and rapport with callers.

Key Responsibilities:

  • Make outbound calls to follow up on leads, inquiries, or missed appointments.
  • Respond promptly to incoming calls and provide accurate information about clinic services, doctors, treatment options, and offers.
  • Build strong rapport with callers and understand their pain points or concerns.
  • Explain the benefits of visiting the clinic and encourage bookings or walk-ins.
  • Maintain detailed records of all calls, outcomes, and follow-up actions in the CRM system.
  • Coordinate with the front desk and doctors to ensure smooth follow-through on booked appointments.
  • Handle objections and convert hesitant callers into confirmed patients.
  • Provide timely reminders or confirmation calls to minimize appointment no-shows.
  • Maintain a conversion target (calls to walk-in ratio) and strive to meet or exceed it.
  • Share feedback from callers that may help improve clinic services or patient experience.

Key Skills & Competencies:

  • Excellent verbal communication in English, Malayalam, Arabic (additional priority)
  • Convincing and persuasive speaking ability
  • Patient, empathetic, and good listening skills
  • Basic computer skills (CRM, MS Excel)
  • Ability to handle pressure and meet daily targets
  • Prior experience in healthcare/clinic/hospital tele-calling is an added advantage

Qualifications:

  • Minimum HSC/Graduate in any discipline
  • 1+ year experience in tele-calling or customer service (preferred in healthcare or wellness sector)

Job Types: Full-time, Permanent

Pay: ₹12, ₹18,000.00 per month

Application Question(s):

  • Are you willing to work on Sundays on rotational shift basis?
  • What is your salary expectation?

Experience:

  • tele sales: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

  • Tele Caller Executive

    7 days ago

    Kochi, Kerala, India Mdathil Marketing Company Full time

    **The Tele callers' responsibility is to make a cold-call or unsolicited calls, either to get information or to market the company's product or services. We also know Tele caller as Tele calling executive, telemarketing executive, telemarketers, telesales representatives, telesales agents, etc.** - _**Knowing all the details of the product or service...

  • Tele Caller Executive

    2 weeks ago

    Kochi, Kerala, India Gratis Group Of Companies Full time

    We are looking for a Tele caller for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful Tele caller representative must be excellent at communication and must have superior people skills. **Responsibilities** - Answering all queries and questions...

  • Tele Caller

    7 days ago

    Kochi, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    **Tele Caller Executive** Qualification: Plus Two/Any Degree Experience: Min 1 year in tele calling **Salary**: Up to 15000 Location: Nettoor, Thrikkakara, Kolenchery etc **Job Types**: Full-time, Permanent Pay: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Tele Caller

    21 hours ago

    Kochi, Kerala, India SAI SERVICE PVT LTD Full time

    Tele Caller Experience: Min 3 year in tele calling Qualification: Any Degree **Salary**: Up to 20000 **Job Types**: Full-time, Permanent Pay: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 3 years...

  • Tele Caller Executive

    1 week ago

    Kochi, Kerala, India Unisis Solutions Pvt. Ltd. Full time

    We are looking for a Tele caller. Requirements: - Must have good communication skills - Any degree - 0-3 years of experience - Freshers with good communication skills are also welcome Work Location - Kochi **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance...

  • Tele Caller Executive

    7 days ago

    Kochi, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time

    Tele Caller Experience: Min 1 year in tele calling Qualification: Plus two or above **Salary**: Up to 15000 Locations: Pathadipalam, Thrikkakara and Nettoor **Job Types**: Full-time, Permanent Pay: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus -...

  • Tele Caller

    7 days ago

    Kochi, Kerala, India SAI SERVICE PVT LTD Full time

    Tele Caller Experience: Min 1 year in tele calling Qualification: Plus two and above **Salary**: Up to 15000 Location: Nettoor, Thrikkakara **Job Types**: Full-time, Permanent **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly...

  • Tele Caller

    1 week ago

    Kochi, Kerala, India SAI SERVICE PVT LTD(MARUTI SUZUKI ARENA) Full time

    **Tele Caller** Experience: Min 1 year in tele calling Qualification: Plus two or above **Salary**: 12000 to 15000 ( As per experience) + Incentives (As per performance) Locations: Nettoor and Tripunithura **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Tele Caller Executive

    3 days ago

    Kochi, Kerala, India Feel at home Ltd Full time

    We are looking to hire an experienced, Tele caller executive to utilize telephone calls to achieve sales targets. **Skills** Good command over English. Must have Good Communication and Good Convincing Skill. **Shift Timings: 10am to 7pm** **Immediate Joining Only !** Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance -...

  • Tele Caller Executive

    21 hours ago

    Kochi, Kerala, India Medcity Study Abroad Full time

    **Job Title**: Tele caller Executive **Company**: Medcity Study Abroad **Location**:Kochi **Employment Type**: Full-time **General Overview of the Role** The **Tele caller Executive** plays a crucial role in ensuring smooth front-end support to students and parents who are interested in pursuing higher education abroad. The role focuses on **lead...